Breakfast Attendant - Franchise

Hilton · Irvine

Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures.
Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed.
Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
Greet each guest as they arrive for breakfast. Assist with service if required and replenish coffee as time permits.
Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
Learn about the hotel’s guests through conversations – to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
Create and maintain a pleasant presentation for breakfast.
Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed.
Continuously look for cost-effective ways to improve breakfast appeal.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Environment
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
EOE Protected Veterans/Disability

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee. Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas.

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