Regional Claims Director, North America Construction
WTW · Hartford
The Company
Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 49,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas, the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. https://www.wtwco.com/en-us.
The Role:
The Regional Claim Director provides technical and strategic leadership across construction claims, insurance coverage, and contract advisory within the assigned region. As a key member of the Willis North America Construction Claims leadership team, the role advances the value proposition of the Wills North America Construction Practice in delivering best-in-class claim technical and advocacy to construction clients. In addition to supporting clients and Willis construction service teams within the region, the Regional Claim Director collaborates closely with regional leadership across sales, broking, and safety/risk control.
Role responsibilities include:
Claims:
- Manage a portfolio of designated construction clients as the primary Claim Consultant assigned to the service team
- Provide claim advocacy and consulting on all professional liability claims
- Serve as a technical, jurisdictional, and strategic resource for clients and colleagues
- Provide senior level claim advocacy, including market escalation on high severity or otherwise critical claims, including all coverage disputes
- Advise on significant court decisions, legislative changes and other emerging trends impacting construction claims
Coverage (In collaboration with Willis NA Construction Broking):
- Act as a technical and jurisdictional resource to the broking team, including contribution toward insurance coverage specifications
- Participate in the renewal processes for large accounts, including coverage endorsement review/development
- Advise on significant court decisions, legislative changes and other emerging trends impacting construction insurance coverage
Contracts (In collaboration with Willis NA Construction Office of Contracts and Compliance)
- Act as a technical and jurisdictional resource to clients and colleagues on contract provisions related to insurance and risk allocation
- Support development and delivery of best practices to clients and colleagues
- Advise on significant court decisions, legislative changes and other emerging trends impacting contractual risk allocation
Sales:
- Support Regional Construction Leaders and local production teams on new business opportunities, including technical sales support
- Engagement on large construction new business opportunities, including all RFP’s
- Identify and develop consulting opportunities (e.g., FAVS, ICC and LCC)