Call Center Agent Caesars Sportsbook - Full Time (Tropicana Atlantic City)
Caesars Sportsbook · Atlantic City · $18/hr (stated in the posting)
Deliver a high level of service with every customer interaction
Collaborate with other agents to share customer success stories
Partner with cross-functional departments (retail, marketing, tech, etc.) to resolve customer issues
Deliver on KPI's agreed upon by you and your direct supervisor
Continual learning with hands-on training with other agents, leads, and management
Deliver on the ultimate customer experience with every interaction (phone, email, etc.)
Provide information to our customers about their account and transactions
Be seen as a "thought leader" when it comes to resolving customer issues
Other duties as assigned
$18.00 Per Hour
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
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