Stewarding Supervisor
Accor · Our Habitas Ras Abrouq
Company Description
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.
Job Description
The Stewarding Supervisor is responsible for overseeing the daily stewarding operations and ensuring the highest standards of cleanliness, hygiene, sanitation, organization, and safety across all kitchen and back-of-house areas.
The role supervises and supports the Stewarding Team in maintaining kitchen equipment, utensils, operating supplies, waste-management areas, and food-production support areas while ensuring compliance with food safety, hygiene, and Our Habitas standards. The Stewarding Supervisor works closely with the Culinary and Food & Beverage teams to ensure smooth and efficient operations.
Stewarding Operations
- Supervise the daily activities of the Stewarding Team and ensure appropriate deployment according to operational requirements.
- Ensure all kitchen equipment, utensils, crockery, cutlery, glassware, pots, pans, and operating equipment are cleaned, sanitized, stored, and handled correctly.
- Maintain cleanliness and organization of all kitchen, stewarding, dishwashing, storage, loading, waste-disposal, and back-of-house areas.
- Ensure dishwashing machines and stewarding equipment are operated correctly and maintained in good working condition.
- Coordinate with Culinary and F&B teams to ensure adequate availability of clean operating equipment during service periods, events, and special functions.
- Conduct regular inspections of stewarding and back-of-house areas and immediately address any deficiencies.
Hygiene, Food Safety & Sanitation
- Ensure compliance with all applicable food safety, hygiene, sanitation, and health requirements.
- Monitor correct cleaning and sanitizing procedures, including the proper use and dilution of cleaning chemicals.
- Ensure cleaning schedules and deep-cleaning programs are implemented and properly documented.
- Maintain appropriate standards for waste segregation, garbage disposal, recycling, and cleanliness of waste-management areas.
- Ensure associates follow proper personal hygiene, grooming, and food-safety practices.
- Report hygiene, pest-control, equipment, or safety concerns immediately to the appropriate leader.
- Support internal and external hygiene inspections and ensure corrective actions are completed promptly.
Team Supervision & Development
- Lead, motivate, and supervise Stewarding associates during daily operations.
- Conduct daily briefings and clearly communicate assignments, priorities, operational requirements, and safety expectations.
- Prepare and manage duty rosters according to business requirements and available manpower.
- Provide on-the-job training, coaching, and regular feedback to team members.
- Monitor attendance, punctuality, grooming, productivity, and performance.
- Identify performance concerns and work with the Department Head and People & Culture on appropriate coaching or development actions.
- Promote teamwork, respect, accountability, and a positive working environment.
Equipment & Inventory Control
- Monitor stewarding equipment, cleaning materials, chemicals, and operating supplies.
- Ensure chemicals are properly labelled, stored, and used according to manufacturer and safety guidelines.
- Assist with inventory counts of operating equipment and stewarding supplies.
- Monitor breakages, losses, and misuse of equipment and recommend measures to minimize unnecessary costs.
- Report damaged or malfunctioning equipment promptly and coordinate necessary repairs with Engineering.
- Support the proper storage and movement of equipment for functions and operational requirements.
Health, Safety & Sustainability
- Ensure safe working practices are consistently followed by the Stewarding Team.
- Ensure associates use appropriate Personal Protective Equipment (PPE) when required.
- Immediately report accidents, hazards, unsafe conditions, and incidents.
- Support sustainability initiatives through responsible use of water, chemicals, energy, and other resources.
- Promote proper waste segregation and environmentally responsible disposal practices.
Operational Support
- Maintain close communication with the Executive Chef, Culinary Team, F&B Operations, Engineering, Housekeeping, and other relevant departments.
- Support special events, functions, VIP requirements, and high-occupancy periods as required.
- Respond quickly to operational requirements and ensure the team remains flexible according to business needs.
- Perform other reasonable duties assigned by the Executive Chef or Management.
Qualifications
- Previous experience in Stewarding within a hotel, resort, or hospitality environment.
- Previous supervisory or team-leader experience is preferred.
Experience
- Good knowledge of kitchen hygiene, sanitation, cleaning procedures, and chemical handling.
- Understanding of food safety and HACCP principles is preferred.
- Ability to supervise and organize a multicultural team.
- Good communication and interpersonal skills.
- Basic English communication skills; additional languages are an advantage.
- Physically able to work in a demanding operational environment, including standing for extended periods and handling equipment.
- Flexible to work shifts, weekends, public holidays, and extended hours according to operational requirements.
Additional Information
What's in it for you...
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
Working at Our Habitas means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.
If you believe in luxury that speaks to the soul, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.