Family Kitchen & Housekeeping Coordinator
Valor Hospitality Partners · Memphis
COMPANY OVERVIEW
At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company
Position Summary
The Family Kitchen & Housekeeping Coordinator helps maintain a clean, welcoming, and well-stocked environment for families staying at FedExFamilyHouse, a nonprofit home-away-from-home for patients receiving care at Le Bonheur Children’s Hospital. This hands-on position is responsible for maintaining kitchen and common-area cleanliness, monitoring and restocking kitchen supplies and basic food-service items, and ensuring spaces consistently meet established cleanliness and hospitality standards.
The position also provides regular interaction with families, visitors, volunteers, and staff and requires a friendly, professional demeanor and the ability to communicate clearly in English.
Key Responsibilities
- Maintain cleanliness, organization, and appearance of family kitchen areas and designated common spaces.
- Perform routine housekeeping and cleaning duties, including wiping and sanitizing surfaces, cleaning appliances, floors, sinks, counters, and other high-use areas.
- Ensure kitchens and family spaces are consistently maintained according to established housekeeping, safety, sanitation, and organizational standards.
- Monitor inventory of kitchen supplies, paper products, cleaning supplies, beverages, and basic food-service items.
- Restock supplies and food-service items as needed and communicate inventory needs to appropriate staff.
- Assist with minimal food-service needs, such as maintaining beverage stations, organizing food items, and keeping shared food areas clean, orderly, and properly stocked.
- Monitor refrigerators, cabinets, and other shared food-storage areas and help maintain appropriate organization and cleanliness.
- Provide courteous and helpful service to families and guests using the facilities.
- Communicate professionally and clearly with families, visitors, volunteers, and staff.
- Report maintenance, supply, safety, or cleanliness concerns promptly.
- Follow all established safety, sanitation, housekeeping, and food-handling procedures.
- Support special events, family activities, or other needs of the House as assigned.
Qualifications & Skills
- Previous experience in housekeeping, hospitality, food service, facilities, or a related customer-service environment preferred.
- Ability to communicate clearly and professionally in English, both verbally and in writing.
- Comfortable interacting with the public, including families who may be experiencing stressful circumstances.
- Strong attention to cleanliness, organization, and detail.
- Dependable, responsible, and able to work independently.
- Ability to maintain inventory and recognize when supplies need to be replenished.
- Ability to perform physical tasks associated with cleaning, stocking, lifting, and maintaining kitchen and common areas.
- A warm, respectful, and service-oriented attitude is essential.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
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