Logistics Manager
Zuru · Mississauga
About ZURU
ZURU is a reimagination company. We look for categories that have stood still, then we build next-generation products and brands that set the new standard. ZURU Toys is reimagining play. ZURU Edge is reinventing everyday consumer brands. Rhodes Pet Science is reimagining pet science. ZURU Tech is leading the next building revolution.
ZURU started in 2003 with two brothers from New Zealand, and we're still founder-owned and operated today. Since then we've become the world's second-biggest privately held toy company, and nearly half of all Gen Y and Gen Z households with kids in the US own a ZURU product. Today we're 5,000 people in 34 offices, selling into more than 150 markets, backed by over 100 acres of fully automated manufacturing. And we're only getting started.
Canada's biggest retailers stock ZURU products, and we need someone to own how they get there. You'll run our Canadian logistics end to end, including freight partners, warehouses, deliveries and promotions, with the freedom to fix what's broken and build what's missing. It's a role for someone who'd rather take charge than take orders.
Position Impact
Short-term impact: You provide reliable, self-directed coverage of Canadian logistics, resolving freight and short-shipment exceptions quickly and keeping replenishment, promotions, and displays on schedule.
Long-term impact: You build a dependable, KPI-driven Canadian logistics operation, strengthening partnerships with leading Canadian retailers (Such as Walmart, Loblaws, etc…) and positioning ZURU for sustainable, well-supplied growth in the market.
Roles & Responsibilities
Manage Canadian 3PL and Freight Partners: Oversee our 3PL and freight partners, including performance oversight and issue resolution.
Own Fill Rate and On-Time Delivery: Take accountability for Canadian fill rate and on-time delivery performance, maintaining agreed service-level targets across retail accounts.
Coordinate Retail Delivery and Replenishment: Manage delivery and replenishment for Canadian accounts.
Support Sales Execution: Partner with local sales counterparts on features, promotions, and in-store displays, ensuring inventory and logistics are aligned to execute them on time.
Act as Cross-Regional Intermediary: Serve as the link between local teams, customers, and China-based operations teams, translating requirements and resolving issues across time zones.
Drive KPIs: Define, track, and drive improvements against logistics KPIs on own initiative, and resolve freight, short-shipment, and delivery exceptions with Canadian carriers.
Align Inventory Flow: Collaborate with demand planning, sourcing, and US logistics counterparts to maintain aligned inventory flow.
Skills & Experience
3 – 6+ years' experience in logistics, supply chain, or transportation, ideally supporting Canadian retail accounts (Walmart Canada, Loblaws, Canadian Tire, etc…)
Demonstrated ability to run a market independently with minimal oversight
Strong record of self-driven process and KPI improvement (fill rate, on-time delivery)
Experience managing 3PL and freight partners and resolving carrier exceptions
Excellent communication and coordination skills, comfortable working across time zones with international teams
An entrepreneurial, ownership mindset with a bias for action
Who thrives at ZURU
This isn't a 9-to-5. We move fast, think big and set goals most companies would call impossible, then go after them. The people who thrive here are entrepreneurs at heart. They own their work, chase bold ideas and never stop raising the bar.
At ZURU, you drive your career, and we give you the platform to take it as far as you can. There are opportunities here that you won’t find anywhere else, and you'll be surrounded by talented people who make things happen. We're a true meritocracy: we reward impact, not tenure.
How we work
Big ideas happen when great people work side by side, so we're office-first by design. Being together means faster collaboration, sharper decisions and stronger teams, and it's where the real learning happens. Some flexibility may be available depending on the role, location and business needs, but most roles are office-based.
Want to see what life at ZURU really looks like? Follow @LifeatZURU on Instagram or visit www.zuru.com.
ZURU – Reimagining tomorrow 🚀
#LI-CM2
ZURU may use AI tools to help screen, assess or select applicants.
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