Middle Officer Intermediaries
Swissquote · Luxembourg
Company Description
As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.
Swissquote Bank Europe is the EU bank of the Swissquote Group (listed on the SIX Swiss Exchange), and has been at the forefront of online investing for 25 years.
Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth.
Job Description
As a Middle Officer Intermediaries, you will support our Partner Solutions team in managing relationships with channel partners. Your key responsibilities include:
- Support administrative activities, including onboarding new business relationships and coordinating with internal departments
- Manage client and prospect relationships, providing high-quality service and regular updates
- Handle inquiries via phone and email, and stay informed about industry developments
- Produce regular KPI reports and support team activities to acquire and develop partnerships
Qualifications
- Knowledge of life insurance, wealth management, and independent financial advisors (European networks an advantage)
- Understanding of industry regulations (MiFID, anti-money laundering, anti-terrorist financing, privacy)
- Fluency in French and English; excellent communication and presentation skills
- Strong relationship management and problem-solving abilities
- Attention to detail and commitment to partner satisfaction
- Luxembourg insurance agent certification (desirable)
Additional Information
- Be at the heart of operational excellence and regulatory integrity
- Play a visible role in process improvement and business scaling
- A great work environment in our offices located at Luxembourg’s Kirchberg financial district.
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