Driver Operations Supervisor | Trucking & Fleet Operations
DSV
- Driver Operations Supervisor | Trucking & Fleet Operations
- Itasca
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area: Managerial
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook.
Location: Itasca, IL
- Division: Road Transport US
- Job Posting Title: Supervisor, Driver Operations
- Time Type: Full Time
Summary
Know driver operations and ready to lead the team that keeps freight moving?
DSV is looking for a Supervisor, Driver Operations, to lead and support a team of company drivers while helping keep our transportation operation safe, efficient, compliant, and on schedule. This is a hands-on leadership role for someone who understands the realities of trucking operations and knows how to balance people leadership, driver utilization, service performance, and DOT compliance.
You’ll oversee day-to-day driver operations, including scheduling, route execution, Hours of Service, performance, and operational support. When traffic, weather, equipment, staffing, or other challenges affect the plan, you’ll work with drivers and internal teams to make adjustments, solve problems, and keep freight moving safely and efficiently.
Just as importantly, you’ll lead the people behind the operation. You’ll coach and develop drivers, set clear expectations, address performance concerns, reinforce safety and compliance, and help create a team culture built around accountability, communication, and strong performance.
If you bring transportation or driver operations experience and are ready to take ownership of a fast-moving operation while developing a strong driver team, this is an opportunity to grow your leadership career with the world’s largest freight forwarding and logistics company.
Start Here. Go Anywhere.
Duties & Responsibilities
People Management
- Supervise and provide day-to-day leadership to company drivers, establishing clear expectations for safety, performance, service, attendance, and operational execution.
- Monitor driver performance and provide regular coaching, feedback, recognition, and appropriate accountability to support employee development and operational performance.
- Conduct performance reviews and address performance concerns in accordance with company policies and procedures.
- Support driver onboarding, training, development, engagement, and retention.
- Conduct regular driver meetings focused on safety, compliance, operational updates, performance expectations, and team communication.
- Foster a collaborative team environment that promotes safety, accountability, professionalism, and high performance.
Driver Operations
- Coordinate daily driver assignments, schedules, and transportation activities based on freight requirements, driver availability, Hours of Service, and operational priorities.
- Maintain regular communication with drivers while they are on the road and provide support for issues that may impact safety, service, scheduling, or route completion.
- Monitor driver availability, route progress, Hours of Service, traffic, weather, equipment availability, and other operational conditions and adjust plans as necessary.
- Review and optimize transportation routes to support on-time performance, effective driver utilization, fuel efficiency, and reduction of unnecessary or deadhead miles.
- Address driver and transportation-related operational issues and ensure timely resolution or escalation when appropriate.
- Collaborate with operations, customer service, and other internal teams to address delivery concerns, service failures, and changing transportation requirements.
- Provide training and guidance to drivers on company technology platforms, transportation systems, operational procedures, and documentation requirements.
- Review and approve operational documentation, reports, driver records, and other required information.
Safety, Compliance & Performance
- Ensure drivers comply with applicable DOT regulations, federal and state transportation requirements, company safety policies, and established operational procedures.
- Monitor driver and transportation performance to identify safety, service, compliance, utilization, and productivity trends or concerns.
- Support corrective actions and improvement initiatives designed to strengthen safety, service quality, driver utilization, and operational efficiency.
- Promote safe driving practices and reinforce expectations related to vehicle inspections, Hours of Service, required documentation, and other transportation compliance requirements.
- Utilize Transportation Management Systems (TMS), dispatch tools, and related technology to monitor driver operations, route performance, and operational activity.
- Support continuous improvement initiatives and identify opportunities to improve processes, productivity, service delivery, and overall transportation performance.
Other Duties
Perform additional duties, responsibilities, and projects as assigned to support business operations
Qualifications & Experience
High school diploma or GED required. Bachelor's degree in Logistics, Supply Chain Management, Transportation, Business, or a related field preferred; equivalent industry experience may be considered in lieu of