Customer Service - India Jr.Analyst, Process
Waste Management · Gurugram
IJob Title: Customer Service Executive
Location: Gurgaon
Job Type: Full-Time
Experience: 6months to 2 Years
Shift: Rotational Shifts
Working Days: 5 Days a Week (Rotational Offs)
About the Role:
Are you a confident communicator with a passion for helping people? Join our dynamic customer service team in Gurgaon, where every call is an opportunity to make a difference.
We are hiring Customer Service Executives for our Non Voice Process who can deliver excellent customer experiences and build lasting relationships. Whether you're a f6 month expereince or bring up to 2 years of experience, we welcome you to be part of a growing team that values clarity, empathy, and professionalism.
What You’ll Do:-
- Address customer queries, provide accurate information, and resolve issues on the spot
- Work collaboratively with team members to meet and exceed service standards
- Adapt to different customer personalities and handle challenging conversations with patience
What We’re Looking For:
- Excellent spoken English and communication skills
- Positive attitude and a customer-first mindset
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable working in rotational shifts and rotational weekly offs
- Basic computer skills and typing speed
- Open to 6-month experience; candidates with up to 2 years of experience in customer service preferred
Why Join Us?
- 5-day work week for work-life balance
- Friendly and inclusive work environment
- Fast-paced and engaging role that helps build your career in customer service
Interview Details:
- Dates - 11th Aug till 14th Aug
- Time - 2pm to 4pm
- Address: - 10th Floor Tower – E & 11th Floor, Tower D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari,Gurgaon Faridabad Road, Gurgaon – 122003
- Contact Person - Shachi Sharma (7428923169 / ssharm44@wm.com)
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