Branch Manager

Rollins · Hammond · $80,000–$85,000 (stated in the posting)

Overview

Lead a Business. Grow a Team. Drive Results.

At Orkin, our Branch Managers don't just manage operations. They lead businesses.

As a Branch Manager, you'll take ownership of branch performance, driving revenue growth, developing high-performing teams, and creating exceptional customer experiences. You'll lead a sales-focused culture while managing the day-to-day operations of a thriving business backed by one of the most trusted brands in the industry.

This is an opportunity for ambitious leaders who excel at coaching teams, driving performance, building customer relationships, and achieving financial results. As the leader of your branch, you'll have responsibility for sales growth, profitability, customer retention, employee development, and operational excellence.

With more than 125 years of industry leadership, Orkin provides the training, support, and resources needed to help you succeed. Whether your experience comes from sales leadership, operations management, retail, logistics, hospitality, business services, or another performance-driven environment, we'll help you build a rewarding career with unlimited growth potential.

Ready to lead, grow, and make an impact? Apply today.

Responsibilities

As a Branch Manager, you’ll be a leader in a high-performance culture. Extensive training will prepare you to apply business acumen to revenue growth through achieving the highest customer satisfaction.

Equally important is cultivating an employee culture that motivates performance, supports personal growth and inspires exceptional service. In addition to playing a key role in business success and professional development, Branch Managers also contribute to community service that improves the places where we live and work.

You Will:

Lead a branch business with accountability for revenue growth, profitability, customer retention, and employee engagement
Create and sustain a high-performance culture focused on sales growth, customer satisfaction, and operational execution
Drive sales performance by coaching sales activities, monitoring key performance indicators, and holding teams accountable for results
Develop and mentor sales, service, administrative, and leadership team members to maximize performance and career growth
Recruit, hire, train, and retain top talent across multiple functions
Conduct regular field coaching, performance evaluations, and development planning
Analyze business performance metrics and implement strategies to improve productivity, profitability, and customer retention
Manage branch financial performance, including P&L accountability, budgeting, labor management, and expense control
Foster strong customer relationships and ensure exceptional service delivery
Partner with your team to identify growth opportunities within existing and new customer markets
Build brand awareness and business opportunities within the local community
Assume full leadership of a branch operation upon successful completion of training

What Success Looks Like

Successful Branch Managers at Orkin:

Build and lead winning teams
Drive consistent year-over-year revenue growth
Create a culture of accountability and recognition
Coach employees to achieve personal and professional success
Deliver strong customer retention and satisfaction results
Manage business performance through data-driven decision-making
Consistently exceed branch financial and operational goals

What We're Looking For

We're seeking leaders who combine strong business acumen with a passion for developing people and driving results.

Preferred qualifications include:

Proven leadership experience in sales, operations, retail, service, logistics, hospitality, or other performance-driven environments
Demonstrated success driving revenue growth and business performance
Experience coaching, developing, and leading teams to achieve ambitious goals
Strong understanding of business metrics, performance management, and customer retention strategies
Financial acumen with experience managing budgets, operational metrics, or P&L performance preferred
Ability to motivate teams, influence performance, and create accountability
Sales leadership or business development experience strongly preferred
Bachelor's degree preferred; High School Diploma or equivalent required
Valid driver's license required
Ability to obtain required pesticide licensing/certification (Company Paid)
Willingness to relocate within the region following completion of the management training program

Who Thrives in This Role?

Many of our successful Branch Managers come from backgrounds such as:

General Management
Sales Management
Retail Leadership
District or Area Management
Operations Management
Service Industry Leadership
Logistics and Transportation Leadership
Hospitality Management
Business Development
Military Leadership

If you've successfully led people, driven business results, and enjoy developing talent while growing a business, you'll fit right in at Orkin.

Qualifications

Why Orkin?

When you join Orkin, you're joining an industry leader known for trust, innovation, and customer service.

You'll enjoy:

Starting salary of $80,000 to $85,000 during the management training period
Upon successful completion of training and assignment to a branch, you'll become eligible for a compensation increase and participation in the Branch Manager incentive program
Opportunity to earn performance-based bonuses tied to key business metrics
Company vehicle and gas card
Company-provided iPhone and iPad
Comprehensive medical, dental, vision, life, and disability coverage
401(k) with company match
Employee stock purchase plan
Paid vacation, holidays, and sick time
Tuition reimbursement and dependent scholarship opportunities
Industry-leading training and leadership development
Career advancement opportunities with a national organization
Volunteer opportunities and community engagement programs

Why Leaders Choose Orkin

Lead a multimillion-dollar business with real impact on growth and profitability
Develop your career with a trusted, nationally recognized brand
Join a recession-resistant industry with long-term stability
Receive world-class leadership training and career development
Build high-performing teams and create lasting customer relationships
Make a difference in your community while building a rewarding career

Work Environment & Physical Requirements

This role combines leadership responsibilities with occasional field engagement and requires the ability to:

Safely use ladders within manufacturer weight limits
Occasionally lift and carry up to 50 pounds
Access crawl spaces, attics, rooftops, and other confined areas as needed
Work in various weather conditions
Wear required personal protective equipment, including OSHA-compliant respirators when necessary
Perform essential job duties with or without reasonable accommodation

Orkin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, including Protected Veterans and Individuals with Disabilities.