Training Manager, WMS
DSV · Austin · $86,000 (stated in the posting)
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Job area: Training
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DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - VIRTUAL - US Texas
- Division: Solutions
- Job Posting Title: Training Manager, WMS - 123442
- Time Type: Full Time
POSITION SUMMARY
The DSV WMS Training Manager is responsible for successful implementation and delivery of Trainings in Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The WMS Training Manager delivers functional and business process expertise in multidiscipline project teams. Ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.
The position is time limited to End of 2027, with possibility to turn permanent for the right candidate.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plan and execute trainings on location. All over AMER-Region
- Facilitate online training.
- Comfortable performing in front of an audience.
- Continuous improvement of trainings and training material content
- Organize training (training calendar and organization with local site)
- Cooperate with engineering on the WMS set-up.
- On site go-live support, and after-care.
- Testing training programs
- Maintain up-to-date revisions of training materials.
- Administrating of tests and exam results in the central database
- Train key- and end-users on designed processes and functionalities
- Create functional designs for internal and external reports and documents.
- Gatekeeper for warehouse process standardization
- Provide regular scheduled project updates to internal and external stakeholders.
- Advocate and sell best practices and standardization to internal (and external) parties.
- Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
- Other duties as assigned by management to support special projects, implementations, process improvements.
SUPERVISORY RESPONSIBILITIES
None
Certificates, Licenses, Registrations or Professional Designations
Driving License
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- Must have a high school diploma or general education degree (GED).
- 2 years’ experience in working in a project-based environment.
- Excellent communication, presentation and organizational skills
- Strong and energetic personality, able to communicate on operations as well as management level .
SKILLS, KNOWLEDGE, AND ABILITIES
Computer Skills
- Proficiency in one or more WMS
- MS Office Suite
Language Skills
- English (reading, writing, verbal)
- Preferably Spanish (reading, writing, verbal)
Mathematical Skills
Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
- High level of independency and self-driven
- Able to articulate and voice own opinion.
- Readiness to travel – can be on short notice.
- Able to travel domestically and internationally (including Europe).
Preferred Qualifications
- Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience.
- Extensive knowledge on warehouse processes and supporting system landscapes.
- 3-5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
- Profound Logistical and/or Supply Chain Management process understanding.
- Experienced in working on small, fast paced project teams.
- SQL proficiency is a plus.
Potential Physical Demands
Occasionally: Bending,walking and standing
Ability to Lift/Carry and Push/Pull
Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For this position, the expected base pay range is $86,000.