Senior Manager, Global Communications

Coda Payments · Singapore

Why Coda

Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions.

With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.

Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.

If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.

The Opportunity

Coda is looking for a Senior Manager, Corporate Affairs to join our team in Singapore as we continue to scale our business and global presence.

This is a senior role spanning corporate positioning, media relations, B2B and B2C communications, investor audiences, thought leadership, executive profiling and reputation.

Reporting to the VP, Corporate Affairs, you will be a strong partner to Coda’s leaders, providing communications counsel and helping translate business priorities into clear, compelling positioning for the audiences that matter to our growth and reputation.

You will work particularly closely with leaders across Commercial, Government Relations and Marketing, connecting what is happening across the business with the external industry and media conversations, identifying appropriate positioning opportunities. You will also partner with People & Talent and the CEO’s Office on priority internal communications and talent brand initiatives.

We are looking for an established communications professional with strong existing relationships across leading financial, business and technology media, excellent judgement and exceptional writing skills. You should understand what makes a company and its leaders interesting, know what makes a strong story and be comfortable working directly with senior executives and journalists.

The role is strategic and hands-on. You will shape positioning, originate stories and ideas, advise leaders, lead major communications programmes and drive how we use AI to make content production faster, smarter and more effective.

What you'll do

1. Strengthen Coda’s corporate positioning

Shape and evolve Coda’s corporate narrative as our business grows across markets, products and audiences.
Develop clear positioning for corporate, B2B, B2C and investor audiences, grounded in Coda’s strategy, commercial priorities and position in the digital commerce ecosystem.
Work closely with Coda’s leaders, Commercial, Government Relations and Marketing to connect business priorities with the external conversations shaping our industry.
Ensure Coda has a clear and consistent point of view while adapting our story for different audiences, markets and moments.

2. Lead media relations

Own proactive media relations for Coda, with a particular focus on financial, business and technology media.
Bring and maintain strong existing relationships with senior journalists and editors across leading international and regional publications, particularly in Singapore and Asia.
Use those relationships and strong editorial judgement to identify where Coda has a credible story and secure meaningful coverage, interviews and commentary.
Maintain a strong pipeline of stories across corporate developments, commercial partnerships, financial and business milestones, technology, industry trends and executive commentary.
Lead media strategy around major announcements, including narrative development, pitching, briefings, interviews and follow-through.
Work directly with journalists on complex or sensitive issues and provide sound counsel on when, where and how Coda should engage.

3. Position Coda with the audiences that matter

Develop communications tailored to Coda’s key external audiences.
For B2B audiences, work closely with Commercial and Marketing to strengthen Coda’s positioning with publishers, digital businesses, partners and the wider digital commerce ecosystem.
For B2C audiences, identify stories and communications opportunities that strengthen the profile and relevance of Coda’s consumer businesses and propositions.
For investor and financial audiences, articulate Coda’s strategy, market position, performance and growth story with clarity and credibility.
Ensure these narratives resonate with their respective audiences while reinforcing a consistent Coda story.

4. Be a strong partner to Coda’s leaders

Provide clear, practical communications counsel to Coda’s senior leaders across important business, corporate and reputational matters.
Understand their priorities, anticipate communications opportunities and risks, and bring an informed external perspective to their work.
Shape distinctive external profiles for Coda’s leaders, with clear areas of authority and relevance.
Identify and secure high-quality opportunities across media, conferences, industry forums, social channels and other influential platforms.
Prepare executives for interviews and major external engagements, including messaging, speeches, presentations, talking points and briefing materials.
Bring strong judgement to which opportunities Coda and its leaders should pursue.

5. Advance Coda’s thought leadership

Turn Coda’s expertise, data and market experience into strong points of view on digital commerce, payments, gaming, technology and the policy environment shaping these sectors.
Lead the development of research, white papers, opinion pieces, media commentary, executive content and industry presentations.
Work closely with Commercial and Government Relations to identify emerging trends and issues where Coda has something credible and differentiated to contribute.
Ensure our thought leadership has substance, adds something useful to the conversation and supports clear business and reputation objectives.

6. Lead AI-enabled content production

Lead the Corporate Affairs workstream on using AI to streamline and improve content production across the function.
Introduce practical AI workflows across research, synthesis, drafting, content adaptation, media intelligence and distribution.
Identify opportunities to automate repetitive work and increase the team’s capacity for higher-value strategic work.
Stay current on emerging AI tools and capabilities and determine where they can materially improve the quality, speed and effectiveness of Corporate Affairs.
Establish appropriate standards for accuracy, quality control and human oversight.
This is an important part of the role. We are looking for someone who is already highly capable with AI and can bring practical experience and ideas to how we work.

7. Support internal communications and talent brand

Partner with People & Talent and the CEO’s Office on priority internal communications and talent brand initiatives.
Support communications around major company developments, leadership changes, organisational priorities and other moments that require clear and thoughtful employee communications.
Work with People & Talent to strengthen Coda’s talent brand, bringing our culture, people and employee experience to life externally and connecting it with our broader corporate positioning.
Advise leaders on internal messaging and help translate business strategy and decisions into communications that are clear and relevant for employees.
Identify opportunities to better connect our internal and external narratives, particularly around Coda’s growth, leadership, culture and employee experience.

8. Lead high-impact corporate communications

Lead communications around significant company developments, partnerships, regulatory milestones and other important corporate moments.
Develop communications strategies that consider the full range of audiences, stakeholders and channels rather than treating each announcement as a standalone activity.
Partner across teams and markets to ensure strong execution, clear ownership and consistent messaging.
Support reputation and issues management, including messaging, reactive statements, Q&As, stakeholder communications and executive preparation.
Be comfortable working at pace when issues are sensitive, information is evolving and good judgement matters.

What you'll bring

Strong existing relationships with financial, business and technology journalists, particularly across Singapore and Asia, with international relationships highly valued.
A proven track record of securing high-quality earned media through strong relationships, compelling stories and sound editorial judgement.
Creativity and exceptional writing and editing skills, with the ability to make complex subjects clear, concise and interesting.
Strong experience developing corporate and business positioning across B2B, B2C, investor and corporate audiences.
A strong track record in executive profiling and thought leadership.
Experience communicating business strategy, performance and growth to sophisticated corporate and financial audiences.
Strong commercial awareness and genuine curiosity about how businesses grow.
An understanding of the intersection between business, regulation, policy and reputation.
Excellent judgement, particularly around sensitive corporate, regulatory and reputational issues.
Confidence working directly with senior executives and the ability to provide constructive communications counsel.
The ability to work effectively across Commercial, Government Relations, Marketing, People & Talent and other functions.
Strong ownership and the ability to manage multiple priorities across markets and time zones.
The ability to move comfortably between strategic thinking and hands-on execution.
An international outlook and a strong interest in technology, payments, gaming and digital commerce

Strong AI capability is a must

You should already be a highly capable user of generative AI tools and able to demonstrate how you use it in your work today, including optimizing workflows.

This goes beyond using AI to draft copy. We are looking for someone who uses AI intelligently across research, synthesis, content creation, workflow automation and communications intelligence, and who can lead the adoption of better AI-enabled ways of working across Corporate Affairs.

You should be naturally curious about new capabilities, comfortable experimenting with tools and able to translate them into practical improvements in how a high-performing communications team operates.

What success looks like

You are a strong and trusted partner to Coda’s leaders, bringing sound judgement, an external perspective and clear communications counsel to the issues and opportunities that matter to the business.

Coda’s positioning is sharp and consistent across corporate, B2B, B2C and investor audiences.

We have strong relationships with the financial, business and technology journalists who matter to Coda, and a consistent pipeline of relevant stories and opportunities.

Our senior leaders have clear, credible external profiles and are present in the conversations where Coda should have a voice.

Our thought leadership reflects genuine expertise and strengthens Coda’s position on the issues shaping our industry.

Commercial, Government Relations, Marketing, People & Talent and the CEO’s Office see Corporate Affairs as a strong partner that understands their priorities and brings excellent communications judgement to their work.

And we are using AI intelligently to improve the quality, speed and scale of our work as Coda continues to grow.

Why Join Coda?

This is an exciting opportunity to define and advance the global communications and brand agenda of a fast-growing international company at the intersection of digital content, commerce, and technology. The successful candidate will play a pivotal role in shaping how Coda engages with the world, internally and externally, during a period of significant growth and transformation.

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

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