Director of Master Data Governance
Roskam Baking · Kentwood
Position Description and Purpose:
Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners.
Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.
Key Responsibilities
Governance Leadership
- Develop and implement a comprehensive master data governance framework aligned with enterprise goals and ERP transformation priorities.
- Define and enforce data standards, validation rules, naming conventions, change control protocols, and approval workflows.
- Lead the creation and maintenance of data policies and procedures across key domains, including item, vendor, customer, financial, recipe/formula, and supply chain master data.
Master Data Cleansing & ERP Readiness
- Lead the master data cleansing initiative in preparation for the Microsoft D365 F&O ERP implementation.
- Inventory and assess legacy data sources for quality, completeness, and relevance.
- Collaborate with Finance, R&D, Operations, IT, Quality and Supply Chain to identify and remediate data quality issues.
- Work with IT to oversee the data migration strategy, mapping, and validation to ensure clean and accurate data transition into D365 F&O.
- Standardize formats, remove duplicates, enrich missing attributes, and purge obsolete records.
- Support incremental activation of AI capabilities within D365 F&O and other systems by ensuring foundational data integrity.
Internal Controls & Compliance
- Establish internal controls to ensure data accuracy, completeness, consistency, and auditability.
- Partner with Finance, R&D, Supply Chain, Operations, Quality and IT to embed governance into business processes and ERP workflows.
- Ensure master data controls support applicable regulatory, food safety, customer, financial reporting, privacy, and audit requirements.
Performance Monitoring & Reporting
- Define and track KPIs for data quality, including completeness, accuracy, consistency, timeliness, duplicate records, missing attributes, and aging of unresolved data issues.
- Deliver monthly, quarterly, and annual reports to the VP of Finance and executive leadership.
- Use Microsoft and ERP-enabled tools, such as D365 F&O reporting, Microsoft Purview, Profisee, Power BI, or Azure Data Factory, to support data lineage, cataloging, cleansing, transformation, and visibility.
Team Leadership & Collaboration
- Manage a team of three data clerks responsible for master data maintenance, data entry accuracy, routine data updates, and issue resolution.
- Build and lead a cross-functional network of data owners, data stewards, and analysts across Finance, R&D, Supply Chain, Operations, and IT.
- Serve as the primary liaison between business units and IT for master data governance, cleansing, ERP readiness, and post-go-live data quality processes.
- Drive data literacy, accountability, and change management across the organization.
Acquisition Integration Support
- When applicable, support acquisition integration by assessing acquired business data quality and applying Roskam’s master data standards to key domains such as item, vendor, customer, financial, recipe/formula, quality, and supply chain data.
- Partner with Finance, Operations, Quality, Supply Chain, R&D, and IT to identify data gaps, duplicate records, and standardization needs that could affect reporting, controls, operations, or ERP integration.
Decision Rights and Authority
This role will have authority to define master data standards, establish required data governance processes, escalate unresolved data quality issues, and require business functions to assign accountable data owners and stewards. The Director will not replace functional ownership of data but will provide the governance structure, controls, and visibility needed to ensure each function maintains accurate, complete, and ERP-ready master data.
Qualifications
- Bachelor’s degree in Finance, Information Systems, Business Administration, Supply Chain, Data Management, or related field; Master’s preferred.
- 10+ years of experience in data governance, master data management, ERP data migration, business process ownership, or enterprise data stewardship.
- Proven experience leading data governance and cleansing programs in manufacturing, food manufacturing, CPG, or complex multi-site environments.
- Strong understanding of ERP systems, preferably Microsoft D365 F&O, and data management, reporting, and workflow tools.
- Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive accountability without direct authority.
- Excellent analytical, communication, project management, and stakeholder engagement skills.
Preferred Attributes
- Experience supporting ERP implementations, data migration strategies, and post-go-live data governance processes.
- Familiarity with financial reporting structures, food manufacturing requirements, regulatory compliance, and audit expectations.
- Ability to translate complex data issues into practical business decisions, executive reporting, and measurable improvement plans.
- Experience building data governance programs from the ground up in a growing or transforming organization.
Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.
AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.
We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.