Service Account Coordinator
Alphabe Insight · Birmingham · $50,000–$55,000 (stated in the posting)
Company Description
- At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
- We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.
Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.
We believe innovation should be meaningful — built for us, for collaboration, and for the future of work.
Job Description
IGL4US is seeking a detail-oriented and organized Service Account Coordinator to support client accounts and help ensure a smooth, professional service experience.
In this position, you will serve as an important connection between clients and internal teams, helping coordinate requests, maintain account information, track service activity, and ensure that communication remains clear and timely.
The ideal candidate is dependable, proactive, comfortable managing multiple priorities, and committed to providing excellent service.
Responsibilities
Coordinate day-to-day activities and requests for assigned client accounts.
Serve as a point of contact for clients regarding service-related questions and updates.
Maintain accurate client and account information.
Track service requests, deadlines, updates, and follow-up activities.
Communicate with internal departments to ensure client needs are addressed efficiently.
Assist with account documentation, reports, and administrative processes.
Identify outstanding items and follow up to support timely resolution.
Help maintain strong and professional relationships with clients.
Support account management initiatives and ongoing service improvements.
Manage multiple priorities while maintaining accuracy and attention to detail.
Qualifications
Strong written and verbal communication skills.
Excellent organizational and time-management abilities.
Strong attention to detail and accuracy.
Ability to prioritize multiple responsibilities effectively.
Professional and client-focused approach.
Strong problem-solving and critical-thinking skills.
Ability to work independently and collaboratively within a team.
Comfortable learning new systems, processes, and business tools.
Strong interpersonal and relationship-building skills.
Dependable, adaptable, and proactive work style.
Additional Information
Competitive salary of $50,000–$55,000 per year.
Full-time employment.
Professional growth and advancement opportunities.
Opportunity to develop valuable account management and client service skills.
Supportive and collaborative work environment.
Training and continued professional development.
Opportunity to take on greater responsibilities as the company grows.
Exposure to multiple areas of business operations and client management.