Front Office Representative
Alphabe Insight · Birmingham · $39,000–$43,000 (stated in the posting)
Company Description
GG Media is a growing company focused on delivering professional, reliable, and high-quality customer experiences. We believe strong communication, attentive service, and a solutions-focused mindset are essential to building lasting relationships with the people we serve.
We are looking for motivated individuals who enjoy communicating with others, solving problems, and contributing to a professional, team-oriented environment.
Job Description
As a Front Office Representative at GG Media, you will be one of the first points of contact for visitors, clients, and business partners. You will help manage daily front office operations while providing professional administrative support to ensure the office runs smoothly.
The ideal candidate is approachable, organized, dependable, and comfortable handling multiple responsibilities in a fast-paced professional environment.
Responsibilities
Welcome and assist visitors, clients, and guests in a professional and courteous manner.
Answer and direct incoming phone calls to the appropriate team members or departments.
Manage front desk activities and maintain an organized reception area.
Schedule appointments, meetings, and other office activities as needed.
Assist with general administrative and clerical tasks.
Receive, organize, and distribute incoming correspondence and deliveries.
Maintain accurate records and update internal information when necessary.
Respond to general inquiries and provide appropriate information to clients and visitors.
Coordinate with internal departments to support daily office operations.
Help maintain office supplies and communicate replenishment needs.
Handle routine information with professionalism and confidentiality.
Support additional administrative projects and office needs as assigned.
Qualifications
Strong verbal and written communication skills.
Professional and welcoming interpersonal skills.
Excellent organizational and time-management abilities.
Ability to manage multiple tasks and priorities effectively.
Strong attention to detail and accuracy.
Comfortable using computers and standard office software.
Ability to work independently while collaborating effectively with a team.
Dependable, punctual, and professional.
Strong problem-solving and customer service skills.
Ability to maintain discretion when handling confidential information.
Additional Information
Competitive salary of $39,000–$43,000 per year
Full-time employment
Professional and supportive work environment
Career growth opportunities
Opportunities to develop administrative, communication, and business skills
Training and professional development opportunities
Collaborative team environment
Opportunities to take on additional responsibilities as the company grows