Executive Assistant to VC & MD

CIBC · Toronto · CA$90,000 (stated in the posting)

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As an Executive Assistant, you will provide dedicated support to our Vice Chairs, delivering high-level administrative and operational assistance to one or more Executives and their teams in a fast-paced, dynamic environment. You will consistently ensure that processes and control standards are met, and your contributions will be instrumental in driving the efficiency and success of the team, making you a valued partner in our ongoing achievements. In this central role, you will foster connectivity and differentiation by coordinating an enterprise-wide approach to strategic client relationships. You play a key part in supporting CIBC’s strategic clients, serving as a critical differentiator for the bank, and enabling the delivery of best-in-class service, advice, and seamless connectivity across the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

The expected annualized base salary for this role is $90,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How You’ll Succeed

• Executive Support & Calendar Management: You will oversee multiple complex calendars for senior executives. Leveraging your sound judgment, discretion, and diplomacy you will organize and coordinate the activities of our Executives, ensuring their days run seamlessly. You will proactively anticipate needs, provide timely updates with relevant background information, and take initiative to maximize productivity for both the Executives and the broader team. Your expertise in managing multiple complex calendars will be essential as you screen requests, prioritize meetings, and oversee all related logistics - including room bookings, site access, technology coordination, and catering so that every detail is handled with care and precision.
• Travel & Expense Administration: You will take ownership of arranging and managing all travel requirements, from booking airline tickets and hotels to coordinating ground transportation, all while staying attentive to last-minute changes and ensuring every detail aligns with company policy. You will also process expense reports and invoices with accuracy and efficiency, ensuring timely submissions and strict adherence to guidelines. As a trusted resource, you will provide guidance to the team on expense policies whenever needed, helping everyone stay informed and compliant.
• Trusted Administrative Support: You will exercise the highest level of discretion as you handle confidential correspondence and sensitive information, ensuring trust and integrity are always maintained. You will confidently make informed decisions within established parameters, knowing when to escalate issues as appropriate. Your day-to-day responsibilities will include a variety of essential administrative tasks, such as developing high-quality materials and agendas for meetings and events, managing mail distribution, arranging couriers, maintaining organizational charts and distribution lists, tracking vacation schedules, and keeping general administrative files up to date. Your professionalism and attention to detail will be key in supporting the team’s success.
• Relationship Management & Collaboration: You will build and maintain strong professional relationships with clients, internal teams, and external partners, positioning yourself as a key point of contact and trusted resource. You will collaborate closely with other Executive Assistants to identify and promote best practices, provide backup coverage, and help foster a positive, team-oriented work environment. By liaising with cross-functional business units and support departments such as HR, you will play a vital role in coordinating tasks and implementing process improvements.

Who You Are 

• You have proven administrative experience in an administrative or professional support role within a large corporate or financial institution environment. Your background has equipped you to navigate complex issues, manage conflicting priorities, and understand the departmental structures and professionalism required to excel in a fast-paced, high-expectation setting. Post-secondary education in a related field is an asset.
• You can demonstrated expertise in calendar management, travel coordination, and event planning, ensuring seamless scheduling and efficient logistics is highly desirable.
• You thrive on independent judgment and discretion. Your confidence and diplomacy enable you to expertly manage the activities of a dynamic department.
• You are proactive and naturally inquisitive. With a thoughtful work ethic, you anticipate needs, think critically, and consistently seek opportunities for improvement where appropriate.
• You excel in navigating ambiguity and limited direction. Your ability to make sound decisions within your scope of accountability sets you apart in a fast-paced environment.
• You are meticulous and exceptionally organized. Your keen attention to detail and strong time management skills allow you to juggle multiple tasks and conflicting priorities with ease.
• You bring advanced technical expertise to the table. Your proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and web browsers is complemented by experience with tools like Visio, Workday, Amex GBT, and COUPA - considered valuable assets.
• You are a standout communicator. Your written and verbal communication skills are polished and professional, ensuring clarity and impact in every interaction.
• You handle confidential information with the utmost integrity. Your professionalism ensures sensitive materials are always managed appropriately and securely.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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