Human Resources Manager

Arthur J. Gallagher · Portsmouth

Apply on the company website

The Human Resources (HR) Manager serves as a strategic business partner to senior contract operations leadership and local management teams for a large government contract. This role provides guidance across the full spectrum of HR functions to ensure alignment between HR best practices and organizational objectives.  The HR Manager collaborates with Shared Services departments to deliver effective, timely solutions and works closely with the Senior HR Manager and broader HR Operations group to lead and implement HR projects and initiatives at the National Visa Center in Portsmouth, New Hampshire.

Here’s why we want you to consider LDRM:

• Daytime hours, and no weekends.
• Sense of purpose - this is meaningful work, and you have a great staff to work with.
• 401(k) with employer match, health, dental and vision plans, and other insurances you can use.
• An Employee Assistance Plan that’s ready when you need it.
• Paid training and paid time off.

All National Visa Center positions are onsite. In order to be considered you must live within 90 miles of the National Visa Center.

• Partner with leadership to plan, implement, and manage HR strategies and project needs.
• Collaborate with Shared Services (Compensation, Benefits, HRIS, Recruiting, Payroll, Compliance, HR Ops, Legal, Labor Relations) to execute HR operations.
• Respond to employee questions and concerns regarding company policies and procedures.
• Lead and continuously improve new‑hire orientation and ensure onboarding compliance.
• Provide managers with guidance on performance management, coaching, development, and employee relations to strengthen engagement and productivity.
• Conduct objective employee relations investigations, assess risk, and recommend actions with the senior Human Resources management team.
• Review and manage adverse employment actions and termination requests to ensure due process and policy/contract compliance; partner with Legal and Labor Relations as needed.
• Partner with Operations and Labor Relations to support administration of collective bargaining agreements, including grievances and labor‑management issues.
• Manage leave processes and coordinate with Leave Administration; guide employees on requirements and documentation.
• Make recommendations/determinations on FMLA, ADA, and PWFA requests in conjunction with Senior Director, HR Operations, Operations Management and Leave Administration.
• Serve as a resource on compensation actions and assist in developing business cases for pay and incentive changes.
• Coordinate with Operations and Shared Services to implement contract‑driven compensation and benefit actions (e.g., annual CBA wage and H&W increases, Area Wage Determination adjustments, etc.).
• Assist with recruiting activities, job postings, outreach, interviewing, and skills testing when necessary.
• Conduct exit interviews, ensure proper offboarding information is provided, and use insights to develop strategies that reduce turnover.
• Support senior HR manager and corporate HR operations on assigned projects.

• Bachelor’s degree in HR, sociology/psychology, organizational effectiveness, business administration, or related field, or equivalent experience.
• Minimum 5 years of progressive HR experience as an HR Business Partner or HR Manager, preferably in government contracting.
• Strong knowledge of federal and state labor laws.
• Ability to work effectively in a dynamic environment with ambiguity and shifting priorities.
• Demonstrated experience supporting diverse employee populations, including large and complex workforce environments.
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint, OneNote, Teams).
• Excellent English language verbal and written communication skills.
• Proven ability to work both collaboratively and independently.
• Analytical skills and attention to detail to successfully analyze and evaluate trends, and disseminate information to a wide audience.
• Customer service-oriented attitude.
• Full U.S. citizenship required; must be able to obtain and maintain a SECRET-level federal security clearance.
• Must successfully complete a pre‑employment background check (credit and criminal).

Physical Demands & Work Environment: 

• While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools, or controls; use fingers and hands to type or write; speak; or hear.
• Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
• Onsite office work required; may also include other work environments as required.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

• Partner with leadership to plan, implement, and manage HR strategies and project needs.
• Collaborate with Shared Services (Compensation, Benefits, HRIS, Recruiting, Payroll, Compliance, HR Ops, Legal, Labor Relations) to execute HR operations.
• Respond to employee questions and concerns regarding company policies and procedures.
• Lead and continuously improve new‑hire orientation and ensure onboarding compliance.
• Provide managers with guidance on performance management, coaching, development, and employee relations to strengthen engagement and productivity.
• Conduct objective employee relations investigations, assess risk, and recommend actions with the senior Human Resources management team.
• Review and manage adverse employment actions and termination requests to ensure due process and policy/contract compliance; partner with Legal and Labor Relations as needed.
• Partner with Operations and Labor Relations to support administration of collective bargaining agreements, including grievances and labor‑management issues.
• Manage leave processes and coordinate with Leave Administration; guide employees on requirements and documentation.
• Make recommendations/determinations on FMLA, ADA, and PWFA requests in conjunction with Senior Director, HR Operations, Operations Management and Leave Administration.
• Serve as a resource on compensation actions and assist in developing business cases for pay and incentive changes.
• Coordinate with Operations and Shared Services to implement contract‑driven compensation and benefit actions (e.g., annual CBA wage and H&W increases, Area Wage Determination adjustments, etc.).
• Assist with recruiting activities, job postings, outreach, interviewing, and skills testing when necessary.
• Conduct exit interviews, ensure proper offboarding information is provided, and use insights to develop strategies that reduce turnover.
• Support senior HR manager and corporate HR operations on assigned projects.

• Bachelor’s degree in HR, sociology/psychology, organizational effectiveness, business administration, or related field, or equivalent experience.
• Minimum 5 years of progressive HR experience as an HR Business Partner or HR Manager, preferably in government contracting.
• Strong knowledge of federal and state labor laws.
• Ability to work effectively in a dynamic environment with ambiguity and shifting priorities.
• Demonstrated experience supporting diverse employee populations, including large and complex workforce environments.
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint, OneNote, Teams).
• Excellent English language verbal and written communication skills.
• Proven ability to work both collaboratively and independently.
• Analytical skills and attention to detail to successfully analyze and evaluate trends, and disseminate information to a wide audience.
• Customer service-oriented attitude.
• Full U.S. citizenship required; must be able to obtain and maintain a SECRET-level federal security clearance.
• Must successfully complete a pre‑employment background check (credit and criminal).

Physical Demands & Work Environment: 

• While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools, or controls; use fingers and hands to type or write; speak; or hear.
• Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
• Onsite office work required; may also include other work environments as required.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

More jobs at Arthur J. Gallagher · People & Recruiting jobs in Portsmouth