B2B Sales Training Manager
Staples · Richmond Hill
Some of what you will do:
The B2B Sales Training Manager is responsible for the design, delivery, and continuous improvement of training programs that builds sales capability across systems, sales methodology, and product knowledge.
This role leads onboarding and ongoing development programs, ensuring sellers are equipped to effectively execute go-to-market strategies and leverage core tools such as, but not limited to, Salesforce.
As an initial individual contributor, this role directly delivers training while building scalable programs, content, and frameworks to support future team growth.
Specifically, You Will:
Owns the design and development of comprehensive training programs across sales methodology, systems, and product knowledge, ensuring alignment to B2B go-to-market priorities and enablement strategies.
Builds structured, role-based learning journeys that support both new hire onboarding and ongoing skill development across frontline sellers and sales leadership.
Partners with cross-functional stakeholders to identify capability gaps and translate business priorities into targeted training initiatives.
Leads training for Salesforce and related sales systems, ensuring sellers can effectively execute core workflows and fully leverage platform capabilities in their day-to-day selling activities.
Directly delivers instructor-led and virtual training sessions across onboarding and ongoing programs, engaging both frontline sellers and sales leaders.
Models strong facilitation practices and adapts delivery methods to meet diverse learning needs and business priorities.
Owns the end-to-end onboarding experience for new sales hires, including onboarding plans, training schedules, and readiness milestones.
Ensures new sellers achieve baseline proficiency across systems, tools, and sales motions prior to full productivity expectations.
Continuously evolves onboarding programs to improve ramp time, consistency, and overall seller experience.
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