Operations Supervisor $20HR to $23HR DOE + QTR Bonus (GRR).
Odorzx · Grand Rapids
ODORZX INC. is hiring an experienced Operations Supervisor to lead daily carwash and detailing operations at our GRR site. This hands-on role requires a dependable leader who can manage a team, maintain service quality, and keep operations running safely and efficiently.
Responsibilities
- Oversee daily site operations, coordinate assignments, and maintain workflow to meet client needs and company standards.
- Lead, train, and coach carwash and detailing technicians, setting clear expectations for productivity, quality, and professionalism.
- Inspect vehicles to verify cleaning and detailing standards are met and address deficiencies promptly.
- Monitor cleaning supplies, detailing products, and equipment; coordinate replenishment and report maintenance needs.
- Enforce safety procedures and proper use of equipment and cleaning products.
- Address client questions and concerns professionally, escalating issues to management as needed.
- Partner with management to improve efficiency, service quality, and client satisfaction.
- Maintain accurate operational records, tracking sheets, attendance documentation, and employee performance records.
Work Schedule
- Shift: 1:00 PM – 10:00 PM
- Workdays: Thursday through Monday
- Days off: Tuesday and Wednesday
- Nights and weekends are required.
Requirements
Requirements
- Previous supervisory experience in carwash, detailing, or a related field.
- Ability to lead, train, and hold team members accountable for quality, productivity, and professionalism.
- Strong organizational and time management skills to prioritize assignments and meet operational deadlines.
- Attention to detail and a consistent commitment to service quality.
- Working knowledge of vehicle cleaning and detailing techniques, equipment, products, and safe handling practices.
- Strong communication and customer service skills, including the ability to resolve concerns professionally.
- Ability to manage competing priorities and adapt to changing demands in a fast-paced environment.
- Proficiency with computer applications for maintaining records, preparing reports, and tracking operational performance.
- Availability to work Thursday through Monday, 1:00 PM–10:00 PM, including nights and weekends. Scheduled days off are Tuesday and Wednesday.
Why Join ODORZX INC.?
We offer competitive pay, opportunities for growth and development, and a supportive team environment. Bring your leadership experience and commitment to quality to a role where you can make a direct impact on daily operations.
To apply, submit your resume and a cover letter highlighting your relevant supervisory and industry experience.
Benefits
Full Time Benefits Include:
- Vacation Time (After 1 Year)
- 401k With Match (After 1 Year)
- Medical Benefits (Medical, Dental, Vision 60 days)
- Sick Time
- Personal Days (After 1 Year)
- Company Paid Holidays
- Company Paid Car, Gas, Insurance (Job Specific)
- Company Paid Travel (Job Specific)
- Employee Referral Program
- Retention Bonus
- Rapid Advancement Opportunities