IT Program Manager
SAIC · Hampton
SAIC is seeking a qualified IT Program Manager will lead a large, complex IT program delivering integrated solutions across multiple global sites for a U.S. Air Force customer. This role oversees approximately 70 engineering and operations staff, including systems and network administrators, Tier 2 Help Desk, C2 (Command & Control) support, core applications teams, and operations evaluation/software functional validation teams.
The Program Manager is responsible for end‑to‑end program execution, including planning, technical integration, risk management, financial management, customer engagement, and delivery of integrated COTS/GOTS solutions into government on‑premise and cloud environments across 26 global instances.
Key Responsibilities:
Program Leadership & Management
- Provide overall leadership, direction, and accountability for a large IT program including software engineering, platform integration, cybersecurity, and operations.
- Lead and mentor a team of ~70 personnel, including systems administrators, network administrators, Tier 2 Help Desk, C2, core applications, and test/validation teams.
- Establish and maintain program vision, objectives, and performance metrics aligned with customer requirements and contract commitments.
- Develop and manage program plans, schedules, staffing plans, and resource allocations to meet demanding integration and deployment timelines.
- Ensure effective coordination and collaboration across multiple functional teams, subcontractors, and stakeholders.
Technical Integration & Delivery
- Oversee integration, testing, and deployment of COTS/GOTS applications and systems into U.S. Government on‑premise and cloud environments.
- Manage technical baselines and configuration control for systems deployed across 26 global instances.
- Ensure solutions meet performance, security, interoperability, and sustainment requirements within Air Force operational environments, particularly Air Operations Centers (AOCs).
- Champion best practices in systems engineering, cybersecurity, IT service management, and continuous integration/continuous delivery (CI/CD) where applicable.
Agile Program Execution
- Implement and refine Agile methodologies at the program level (e.g., Scrum, Kanban, SAFe-like constructs) to support iterative development and integration.
- Coordinate Agile ceremonies across multiple teams (PI planning, sprint planning, reviews, retrospectives) to ensure alignment with program-level objectives and milestones.
- Monitor Agile metrics (velocity, throughput, defect trends) and adjust plans and priorities based on data-driven insights.
Customer & Stakeholder Engagement
- Serve as the primary interface with Air Force program overseers and other Government stakeholders.
- Represent the program in technical and programmatic reviews, readiness assessments, working groups, and governance forums.
- Communicate program status, risks, issues, and mitigation strategies clearly and effectively to senior Government and corporate leadership.
- Build and maintain strong relationships with customer counterparts, ensuring high levels of satisfaction and trust.
Risk, Financial, and Contract Management
- Identify, assess, and manage program risks, issues, and dependencies; develop and execute mitigation plans.
- Oversee program budget, forecasts, and financial performance, ensuring delivery within cost and schedule constraints.
- Ensure compliance with contract requirements, SLAs, and performance standards; support contract modifications and proposals as needed.
- Maintain adherence to quality standards, cybersecurity policies, and relevant DoD and Air Force regulations.
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