Regional Manager, Account Management - SEMEA
Vertice · London
Technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in the modern business.
Vertice is the world’s first Intelligent Procurement Platform eliminating this chaos. By combining agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace.
The market response has been unprecedented:
$75bn+ in spend processed across our platform.
20% savings consistently delivered to our customers.
70% reduction in standard enterprise procurement cycles.
13X revenue growth achieved over the last two years alone.
Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, Lakestar. We have also been recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and the fastest-growing startup in the UK and Ireland by the FT’s Sifted (#4 in Europe).
With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy.
The Role
As a Regional Manager for Account Management in SEMEA, you’ll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, hands-on player coach role. You will own the most strategic commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders—all while bringing energy, curiosity, and commercial acumen to every interaction.
You’ll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships.
Key Responsibilities
Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice’s commercial goals
Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth
Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility
Develop a deep understanding of each customer’s business, objectives, and challenges to proactively position Vertice’s value in renewal and expansion conversations
Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers
Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals
Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability
Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth
Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact
Team & People Management
Line-manage a team of Account Managers covering Southern European markets, including performance reviews, coaching, and career development
Run regular 1:1s, and own the pipeline/forecast reviews
Drive adoption of product and cross-sell opportunities across the team portfolio
Foster a high-performance team culture across a multi-lingual, multi-market team
Work closely with the Procurement Director for Southern Europe to ensure seamless customer delivery
Collaborate cross-functionally with Sales, Product, and Marketing to represent the region's needs
Provide regular reporting on regional and account-level performance to senior stakeholders
What We’re Looking For
Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar)
Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets
Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies
Strong commercial acumen, with the ability to balance customer advocacy and business outcomes
Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred)
High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments
Resourceful, scrappy, and creative—if a playbook doesn’t exist yet, you’re excited to help build it
#BI-DNI
Final things to note
We like to deal directly with our candidates so no agencies please!
If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!