Team Leader - The Place to Eat, John Lewis Glasgow
WSH Group · Glasgow
Company Description
When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
Find out more about us at www.benugo.com
Job Description
- Job Title: Team Leader
- Location: John Lewis Glasgow
- Reports to: Manager /General Manager
- Contract Type: Full -time
- Job Purpose:
- This role encompasses working any days of the week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location. This role is primarily front of house.
Key Responsibilities:
- Ensuring the customer experience is maintained to the highest standard at all times.
- To ensure food safety compliance is followed at all times.
- To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.
- To organise deliveries , checking delivery notes, and reporting any discrepancies .
- Assisting with clearing tables.
- Assisting with any team queries , supporting the management team.
- To carry out daily team briefings and assist with any team queries.
- To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.
- To work on tills, following the cash handling procedures, taking orders and serving food and drinks.
- To assist with the development of the team, providing training where required, especially on the areas of the food and beverage service , supporting management in the delivery of labour effectiveness targets.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications
Skills & Experience Required:
- Positive can -do attitude
- Strong communication skills
- Good organisational skill
- Ability to work under pressure to meet the business needs
- Reliable and able to work well within a team
- Self -motivated and proactive
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!