Product Specialist
MSCI · Mumbai
Product Specialist is a very crucial role within MSCI Analytics business. We provide training on MSCI products and solutions functionality and methodology, understand the client needs and provide solutions to meet the same using MSCI capabilities. The role requires a thorough understanding of our client’s use cases, MSCI product and solutions capability, act as a feedback loop to MSCI Product teams with critical info on newer use cases and potential enhancements to capitalize on the same.
Typical responsibilities include
- Provide functional and analytical training and education to various members of the client organization during implementation
- Be the subject matter experts on specific use cases related to risk and portfolio management, especially with experience in Performance Measurement and Attribution is highly desired.
- Understand client’s business requirements and define a solution that meets it. This often means liaisoning with multiple teams at MSCI like product, research, data, sales, workflow etc.
- Troubleshoot client reported issues or queries and coordinate with various MSCI teams when escalation is needed to identify a recommend path forward.
- Raise request to product team for any client requirements which cannot be served out of current available functionalities.
- Collect project scope information from Sales team
- Prepare Onboarding specification based on project scope and client requirements so that the same can be used during handover of clients to BAU service team after implementation completes.
- Providing continuous update on the health of various implementation projects for management reporting.
- Have a financial background (Master’s) with active interest in Portfolio management theories and exhibit basic software skills (for example Python etc), preferably pursuing CFA or FRM.
- Have 2-3 years of work experience in a client facing role.
- Be analytically proficient, have an eye for detail, and be able to handle various components in a complex infrastructure.
- Be eager problem solvers and able to work with cross-organization teams.
- Have great communications skills are a must as they represent MSCI to all levels of client management.
- Be appreciative of diverse cultural norms and styles.
- Aspirant for a long-term career in the field of portfolio finance.
- Knowledge of the following
- Performance Measurement and Performance Attribution of multi asset class portfolios
- Fixed income related sensitivity measures for duration, convexity, yield to maturity
- Risk measures like Volatility, Value at risk, stress tests
- Good understanding of pricing approach for common asset classes like bonds, equity options, interest rate swaps and fx forwards