E-learning & Training Operations Specialist (7-month contract)

Abbott Laboratories · Ho Chi Minh City

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About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.

JOB INFORMATION

Job Title: E-learning & Training Operations Specialist

Job Function / Department: Commercial Excellence

Reports to: Commercial Excellence Director/National Training Manager

Career Level:Professional

Location: Flemington, 182 Le Dai Hanh, District 11, Ho Chi Minh City

Company / Affiliate: Abbott Nutrition Vietnam

Contract: 7-month

MAIN RESPONSIBILITIES

Learning Operations Excellence

·       Manage training operation for Trade Training Team (training plans and calendars, arrangement of F2F & virtual training events like regular training, Sales School and other ComEx events, etc.)

·       Work with training team to drive training operation excellence via continuous improvement in different aspects of training operation.

·       Manage and optimize trade training budget, including budget planning, budget execution, expense settlement, tracking & reporting and budget optimization.

·       Manage training reporting/plan and announce to business stakeholder to let them capture the training activity/report dashboard.

Online Learning Excellence

·       Operate and manage eLearning platforms (Sum-Total and Nemo) for Trade Team : create monthly eLearning, monthly test and assigned to right target participants.

·       Work with SFA and IT to enhance and upgrade eLearning platforms to meet changing business needs

·       Collaborate with Trainers to maximize eLearning opportunities by identifying training courses suitable for eLearning.

·       Adapt ordinary training contents created by Trainers to eLearning and roll out eLearning programs.

·       Work with training team to assess training effectiveness (ordinary training and eLearning) by leveraging data, dashboards and analytics with the support by BI team

·       Manage training data (Product knowledge score, skill score, coaching score, business review score,…) in well structured, fully information and will be the PIC to work with SFE/BI team in data training providing.

Others

·       Other project or assignment will be assigned.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience

Experience Details

·       E-learning system management

·       Hand-on experience in managing and organizing big face-to-face and virtual events (+ 300 pax)

·       Familiar with managing training and department budgets as well as vendor selection and procurement process

·       Strong experience in supporting training operation and logistics

CORE Skills Required

Professional Skill

(Technical skills required for role)

• Good time and project management
• Basic understanding of financial and data analysis
•  Good communication and negotiation

Behavioral / Leadership Skill

(Competencies required for role)

• Self-driven team player
•  Strong interpersonal skills
•  Problem solving skills
• Maintain a can-do attitude at all times, with learning difficult information and mastering the knowledge needed.
• Good at following up and deciding on related area

Language Skill (any specific language required)

• Can communicate in English  

Computer Skill

• MS Office

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