Human Resources Business Partner

Arthur J. Gallagher · Frisco

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The Human Resources Business Partner (HRBP) serves as a trusted advisor to business leaders and managers, providing strategic and hands-on People & Culture support across an assigned portfolio of business functions. The HRBP partners with leaders to translate business priorities into effective people strategies across workforce planning, organizational effectiveness, talent management, performance, employee relations, engagement, and organizational change.

This role requires an HR professional who is comfortable navigating ambiguity, balancing strategic priorities with hands-on execution, and building trusted relationships across multiple levels of the organization. In addition to assigned business partnership responsibilities, the HRBP will serve as a functional lead or subject matter expert for one or more People & Culture practice areas based on organizational needs and individual expertise. The selected candidate will be based out of our Lisle, IL, Germantown, MD, or Newark, NJ locations.

This position includes but not limited to the following functions:

• Business Partnership
  • Serve as the primary People & Culture partner for an assigned portfolio of business leaders and functions, developing a strong understanding of business objectives, workforce needs, and operational challenges.
  • Advise and coach leaders on people-related decisions, organizational effectiveness, employee engagement, talent management, and leadership effectiveness.
  • Partner with leaders to identify current and future workforce needs and provide guidance on organizational structure, role design, team effectiveness, and workforce transitions.
  • Build trusted relationships with leaders while appropriately challenging assumptions and providing objective, practical HR guidance.

• Talent & Organizational Effectiveness
  • Support talent and succession planning, talent reviews, identification of critical roles and high-potential employees, and development of succession pipelines.
  • Partner with leaders on employee development, career planning, internal mobility, and retention strategies.
  • Support performance management processes, including goal setting, performance reviews, calibration, coaching, and performance improvement.
  • Identify organizational capability gaps and use workforce data and insights to develop recommendations and solutions with business leaders. 

• Employee Relations
  • Provide guidance and coaching to managers on workplace concerns, performance issues, policy interpretation, corrective action, employee separations, and other employee relations matters.
  • Conduct or support workplace investigations involving employee complaints, concerns, policy violations, and other workplace matters.
  • Ensure employee relations matters are handled consistently, appropriately documented, and escalated when necessary.
  • Maintain awareness of applicable employment laws and regulatory requirements and partner with internal stakeholders and external employment counsel as appropriate. 

• Organizational Change & Integration
  • Support organizational change initiatives, restructures, workforce transitions, business integrations, and other transformation activities, including those resulting from mergers and acquisitions.
  • Partner with leaders to assess the people impact of organizational changes and develop practical implementation and communication strategies.
  • Support the integration of employees, teams, processes, and organizational practices while helping leaders navigate change and maintain employee engagement.
  • Identify opportunities to improve HR processes and employee experiences as the organization evolves. 

• Functional / SME Leadership
  • Serve as the People & Culture functional lead for one or more HR practice areas based on business needs and individual expertise, providing subject matter guidance within assigned areas.
  • Potential practice areas may include performance management, talent and succession planning, learning and leadership development, employee engagement and culture, workforce planning and organizational design, change management and integration, or HR analytics and workforce insights.
  • Develop tools, resources, processes, and recommended practices within assigned functional areas and promote consistent application across the organization.
  • Provide education, guidance, and support to managers and People & Culture colleagues within assigned areas of expertise. 

• People & Culture Collaboration
  • Partner with HR Operations, Talent Acquisition, Total Rewards, Payroll, HRIS, and other People & Culture functions to deliver an effective employee and manager experience.
  • Partner on compensation, promotion, workforce planning, and other people processes in collaboration with appropriate internal stakeholders.
  • Identify opportunities to improve HR programs, policies, processes, and manager self-service capabilities.
  • Participate in broader People & Culture initiatives and projects and perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 5 years of progressive Human Resources experience, including experience in an HR Business Partner, HR Manager, Senior HR Generalist, or comparable consultative role supporting business leaders.
• Demonstrated experience advising and coaching leaders on employee relations, performance management, talent, and organizational change.
• Strong working knowledge of U.S. employment laws and HR practices; experience supporting geographically dispersed or multi-state employee populations preferred.
• Demonstrated ability to operate independently, exercise sound judgment, and manage multiple priorities in a dynamic and evolving business environment.
• Experience supporting organizational transformation, integration, restructuring, or other significant business change; M&A experience preferred.
• Strong analytical, communication, and technology skills, including experience with HRIS platforms, workforce data, and Microsoft 365.
• Experience supporting operational, technology, engineering, infrastructure, transportation, or project-based organizations and/or serving as an HR functional subject matter expert preferred.
• Professional HR certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent preferred.

We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes: 

• Paid days off (i.e. vacation, sick days, bereavement leave) 
• Health and Dental plans 
• Retirement plans 
• Employee and Family Assistance Program (EFAP) 
• Employee referral program 

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disability or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws. We're committed to creating a workplace where everyone feels valued and respected.  

We appreciate all responses and will acknowledge only those being considered for an interview. 

We respectfully request no calls or unsolicited resumes from Agencies.   

This position includes but not limited to the following functions:

• Business Partnership
  • Serve as the primary People & Culture partner for an assigned portfolio of business leaders and functions, developing a strong understanding of business objectives, workforce needs, and operational challenges.
  • Advise and coach leaders on people-related decisions, organizational effectiveness, employee engagement, talent management, and leadership effectiveness.
  • Partner with leaders to identify current and future workforce needs and provide guidance on organizational structure, role design, team effectiveness, and workforce transitions.
  • Build trusted relationships with leaders while appropriately challenging assumptions and providing objective, practical HR guidance.

• Talent & Organizational Effectiveness
  • Support talent and succession planning, talent reviews, identification of critical roles and high-potential employees, and development of succession pipelines.
  • Partner with leaders on employee development, career planning, internal mobility, and retention strategies.
  • Support performance management processes, including goal setting, performance reviews, calibration, coaching, and performance improvement.
  • Identify organizational capability gaps and use workforce data and insights to develop recommendations and solutions with business leaders. 

• Employee Relations
  • Provide guidance and coaching to managers on workplace concerns, performance issues, policy interpretation, corrective action, employee separations, and other employee relations matters.
  • Conduct or support workplace investigations involving employee complaints, concerns, policy violations, and other workplace matters.
  • Ensure employee relations matters are handled consistently, appropriately documented, and escalated when necessary.
  • Maintain awareness of applicable employment laws and regulatory requirements and partner with internal stakeholders and external employment counsel as appropriate. 

• Organizational Change & Integration
  • Support organizational change initiatives, restructures, workforce transitions, business integrations, and other transformation activities, including those resulting from mergers and acquisitions.
  • Partner with leaders to assess the people impact of organizational changes and develop practical implementation and communication strategies.
  • Support the integration of employees, teams, processes, and organizational practices while helping leaders navigate change and maintain employee engagement.
  • Identify opportunities to improve HR processes and employee experiences as the organization evolves. 

• Functional / SME Leadership
  • Serve as the People & Culture functional lead for one or more HR practice areas based on business needs and individual expertise, providing subject matter guidance within assigned areas.
  • Potential practice areas may include performance management, talent and succession planning, learning and leadership development, employee engagement and culture, workforce planning and organizational design, change management and integration, or HR analytics and workforce insights.
  • Develop tools, resources, processes, and recommended practices within assigned functional areas and promote consistent application across the organization.
  • Provide education, guidance, and support to managers and People & Culture colleagues within assigned areas of expertise. 

• People & Culture Collaboration
  • Partner with HR Operations, Talent Acquisition, Total Rewards, Payroll, HRIS, and other People & Culture functions to deliver an effective employee and manager experience.
  • Partner on compensation, promotion, workforce planning, and other people processes in collaboration with appropriate internal stakeholders.
  • Identify opportunities to improve HR programs, policies, processes, and manager self-service capabilities.
  • Participate in broader People & Culture initiatives and projects and perform other related duties as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 5 years of progressive Human Resources experience, including experience in an HR Business Partner, HR Manager, Senior HR Generalist, or comparable consultative role supporting business leaders.
• Demonstrated experience advising and coaching leaders on employee relations, performance management, talent, and organizational change.
• Strong working knowledge of U.S. employment laws and HR practices; experience supporting geographically dispersed or multi-state employee populations preferred.
• Demonstrated ability to operate independently, exercise sound judgment, and manage multiple priorities in a dynamic and evolving business environment.
• Experience supporting organizational transformation, integration, restructuring, or other significant business change; M&A experience preferred.
• Strong analytical, communication, and technology skills, including experience with HRIS platforms, workforce data, and Microsoft 365.
• Experience supporting operational, technology, engineering, infrastructure, transportation, or project-based organizations and/or serving as an HR functional subject matter expert preferred.
• Professional HR certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent preferred.

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