Patient Navigator - Digestive Disease Center - 8hr Days
Cedars-Sinai · Los Angeles
Job Description
Make a Difference Every Single Day at Cedars-Sinai!
When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it’s just one of the many reasons we’ve achieved consecutive Magnet designation for nursing excellence! From working with a team of world-class healthcare professionals to using state-of-the-art facilities, you’ll have everything you need to do something incredible—for yourself, and for others. Join us, and discover why U.S. News & World Report has named us one of America’s Best Hospitals!
About the Department:
Our Inflammatory Bowel Disease (IBD) team provides specialized, multidisciplinary care for patients primarily being treated for Crohn’s disease and ulcerative colitis. The team works collaboratively to help patients navigate complex healthcare services, remove barriers to care, and coordinate access to treatment.
This Patient Navigator position has a strong Medical Assistant (MA) and specialty medication coordination focus. The role joins a dedicated team that includes an MA, LVN, and non-licensed Patient Navigator within the larger multidisciplinary IBD clinic.
Qualifications
Required
- High school diploma or GED.
- Three years of support experience in a medical office, ambulatory care facility, or medical group practice.
- Three years of experience providing a high level of customer service in a fast-paced environment, including handling confidential information with discretion.
- Basic Life Support (BLS) certification issued by the American Heart Association upon hire.
- Strong organizational, problem-solving, time-management, and communication skills.
- Ability to manage complex and competing priorities and work effectively under pressure.
Preferred
- Graduate of an accredited Medical Assistant program.
- Certified Registered Medical Assistant.
- California CPT1 Phlebotomy Certification.
- Bachelor’s degree in a healthcare-related field.
- Three years of experience with insurance contracts and payor requirements.
- Experience supporting medication authorizations, insurance navigation, or other complex healthcare coordination workflows.
Required
- High school diploma or GED.
- Three years of support experience in a medical office, ambulatory care facility, or medical group practice.
- Three years of experience providing a high level of customer service in a fast-paced environment, including handling confidential information with discretion.
- Basic Life Support (BLS) certification issued by the American Heart Association upon hire.
- Strong organizational, problem-solving, time-management, and communication skills.
- Ability to manage complex and competing priorities and work effectively under pressure.
Preferred
- Graduate of an accredited Medical Assistant program.
- Certified Registered Medical Assistant.
- California CPT1 Phlebotomy Certification.
- Bachelor’s degree in a healthcare-related field.
- Three years of experience with insurance contracts and payor requirements.
- Experience supporting medication authorizations, insurance navigation, or other complex healthcare coordination workflows.
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