Automotive Technical Applications Specialist

Illinois Tool Works · Lakeland

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Job Description:

We are looking for an experienced Automotive Technician with strong hands-on diagnostic and service experience to join our Applications team. This is an hands-on automotive technical role.

The ideal candidate has a technical degree or formal automotive technical training and experience working with a wide range of makes and models. You will assess and evaluate aftermarket automotive equipment, support technical applications, develop service information, and train customers and internal teams.

What You will Do

• Use hands-on automotive experience to test, evaluate, and demonstrate aftermarket too
• ls and service equipment across multiple makes, and models.
• Connect and operate equipment for services including coolant, brake fluid, transmission, differential, fuel induction, and other automotive fluid/service applications.
• Provide technical troubleshooting, product application guidance, and support to local and field teams, customers, distributors, dealerships, and service providers.
• Research automotive applications and evaluate products, equipment, procedures, and vehicle compatibility.
• Develop and review job aids, application guides, Suitable for Use (SFU) charts, technical instructions, and other support materials, Process protection plans.
• Conduct product testing, validation, and design verification and document findings and recommendations.
• Deliver in-person and virtual technical training on products, equipment, and automotive service applications.
• Manage multiple technical projects and administrative assignments while working independently and with cross-functional teams.
• Support new product development, innovation, and field-testing initiatives.

What You Bring

• Hands-on experience as an Automotive Technician.
• Technical degree, or equivalent education in Automotive Technology, Automotive Service Technology, Mechanical Technology, or a related field.
• Strong diagnostic and troubleshooting skills and experience working across a broad range of vehicle makes and models.
• Experience using aftermarket diagnostic tools and automotive service equipment.
• Ability to understand technical information and translate it into practical instructions, training, and solutions.
• Strong written, verbal, organizational, and presentation skills.
• Comfortable working in both a hands-on automotive environment and an office environment.
• Ability to provide technical support by phone, email, virtually, and in person.

Preferred Experience

• Hybrid and EV
• Diesel
• Fluid exchange/service equipment
• Automotive aftermarket products and equipment
• Technical training, technical documentation, or product validation

Work Environment

This is a full-time, on-site position. The role combines hands-on work with vehicles and automotive equipment, technical research and testing, documentation, training, and technical support.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.  

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