First VP/ VP, Lead Functional Business Analyst (Compliance Workflows), Group Technology & Ops

United Overseas Bank · Central Region (City Area)

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About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

As part of the Program Management team, the Lead Functional Business Analyst guides the team in shaping and driving the development of a unified compliance workflow that consolidates anti–financial crime alert management into a streamlined, integrated process.

The role requires strong design‑thinking capabilities, including the ability to conceptualize the end‑state vision of the product and translate that vision into intuitive, efficient, and future‑ready workflow designs.

Experience in product design further enhances the ability to balance user experience, operational realities, and technological constraints when defining the target solution.

In addition, a solid understanding of compliance and regulatory requirements—particularly those related to financial crime, AML, fraud, and sanctions—is essential to ensure that the workflow aligns with governance standards, audit expectations, and evolving regulatory mandates.

What you’ll do

Stakeholder Relationship Management

• Build strategic relationships and alliances with stakeholders to achieve common goals.
• Drive the organization’s technology alignment with business needs.
• Inspire stakeholders to pursue the organization’s technology vision.
• Manage critical internal and external stakeholders’ changes in needs and priorities.

Lead and Develop Talent

• Lead and coach a team of functional business analysts.
• Develop plans to build the functional business analysis capabilities of the team.
• Develop programmes aimed at upskilling the organization’s workforce in technology.
• Review outcomes from talent development initiatives.

Capabilities and Requirements Analysis and Definition

• Based on input from the business target operation model, to work with project managers, functional business analysts, technology teams, and domain architects to map out the delivery roadmap, capabilities, and architecture view.
• Collaborate with business stakeholders from across Group (Singapore and Regional) to elicit and review business requirements, focusing on delivering enterprise-wide capabilities for KYC customer lifecycle management, KYC workflow, and AML workflow delivery.
• Lead the analysis and documentation of the "to be" business and operations processes based on the agreed requirements and/or function points. Perform impact assessments.
• Support the analysis and definition of detailed functional and non-functional requirements based on business requirements, including the transition of these requirements to technology teams for solution design and delivery.
• Support funding requests for projects within the programme of work, ensuring that requests align with strategy, roadmap and target capability/architecture views.
• Monitor and manage risks/issues related to requirements and scope.
• Collaborate with business stakeholders and technology teams to develop and deliver deployments plans.
• Collaborate with Group Information Security, where needed, to ensure non-functional requirements effectively incorporate security requirements.

Testing & Scope Management

• Work with the Testing Domain Lead and Test Managers to translate business requirements into a test strategy and testing approach, including the use of automated testing tools and methodology.
• Support the project teams with the clarification of escalated test findings, especially where findings result in business requirement or design changes.
• Review and assess change requests to determine cost and timeline impacts.
• Ensure all changes are approved in-line with programme governance.
• Partner with stakeholders in ensuring System Development Methodology framework, governance and process is followed to deliver technology-led change projects.

Post Go-Live

• Ensure that up-to-date knowledge and subject matter expertise in retained within the team via “train the trainer” sessions and documentation.

The knowledge, experience and qualifications you’ll need to succeed

• You’ll have over 15 years of the relevant banking experience. Equivalent experience and skills also considered.
• Deep understanding of Compliance and/or Anti Money Laundering (AML), Know Your Client (KYC) principles and AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud experience in banking, insurance and/or asset management.
• Knowledge of the global regulatory environment and a strong understanding of expectations of regulators, especially developments in KYC is helpful.
• Strong product design and solutioning experience with a background in Product lifecycle, preferably related to compliance
• Familiar with change management process and project management fundamentals
• Experience in scoping and evaluation - defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Compliance Technology platform experience with Actimize, Detica, Refinitiv and Quantexa is highly preferred.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market
• Excellent stakeholder management and communication skills.
• Manage organizational ambiguity and differing stakeholder views
• Strong understanding of business strategies and ability to translate them into concrete achievable action plans
• Ability to collaborate, drive motivation across diverse team members and manage difficult conversations
• Creates and environment of learning and development through each other’s success and failures. Understands and channels team members to their personal and professional growth via challenging and stretch assignments.
• Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
• Passionate, diligent individual with ability to thrive in ambiguity
• Resourceful team player
• Tertiary level qualifications in Engineering/Technology/Business/Finance or equivalent

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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