Senior/ Clinic Officer (Admiralty)

Quality Health Services · Hong Kong

Responsibilities

Administration & Operation

Report to the Centre IC to maintain and upkeep the facilities according to demand and expectation
Deliver services to meet Company's service standards
Handle of patients' medical records and filing accordingly
Help the booking of medical appointment and registration of patients
Explain the dosage of medicine to the clients in need
Obtain approval as contract indicated
Manage patient expectation. Assist in handling complaints and improvement plan
Clinical
Carry out clinical duties such as blood-taking, ECG, physical check up formalities
Assist the doctors
Answer patient's inquiry on appointment booking, medical services or contract-related issues.
Assist the doctors -related issues.

Compliance

Ensure full compliance on any regulatory and legal requirements, e.g. occupational safety & health, clinical wastage disposal and operation etc.

Medical Contract Scheme

Follow the administrative procedures of the corporate medical schemes to provide medical service, treatment as agreed and ensure the accurate communication and alignment.

Others

Requirements

HKDSE / HKCEE or above
Good PC knowledge.
Minimum 1-2 year relevant experience in providing duties for medical clinics. (Candidates with more experience will be considered as Senior Clinic Officer)
Demonstrate effective communications skills, especially Chinese & English.
Teamplayer.
Previous experience in informal & formal HCA educational forum. Be able to work overtime as may be required.
Initiative to upgrade skill and knowledge to cope with daily operations.
Demonstrate ability to work indepently, especially in clinical skills.
Act in a professional manner in all clinical dealings with other staff in the centre & the public.