Site Reliability Engineer III - AI & Corporate Risk Tech

JPMorgan Chase · Glasgow

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skills to drive innovation and modernize some of the world's most complex and mission-critical systems. At JPMorganChase, you'll be part of a team that values curiosity, collaboration, and continuous improvement — where your contributions directly shape the reliability and resilience of platforms that matter.

As a Site Reliability Engineer III at JPMorganChase within Corporate Risk Technology, you will solve complex and broad business problems with simple, straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure — independently decomposing and iteratively improving on existing solutions. You are a meaningful contributor to your team, sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guide and support team members in building appropriate-level designs, gaining peer consensus, and driving adoption of site reliability engineering best practices across the team
Collaborate with software engineers and cross-functional teams to design, develop, test, and implement deployment and reliability approaches using automated continuous integration and continuous delivery pipelines
Implement infrastructure, configuration, and network as code for the applications and platforms within your scope
Partner with technical experts, key stakeholders, and team members to resolve complex problems and proactively address issues using service level indicators and objectives before they impact customers
Identify and address roadblocks, propose improvements to solve business problems, and explore new technologies where appropriate
Apply familiarity with availability, reliability, and scalability principles to iteratively improve outcomes in collaboration with partners
Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation

Required qualifications, capabilities, and skills

Formal training or certification on site reliability engineering concepts and proficient applied experience
Proficiency in site reliability culture and principles, with the ability to implement site reliability practices within an application or platform
Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET
Experience in observability practices such as white and black box monitoring, service level objective alerting, and telemetry collection
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., cloud, AI, mobile platforms)
Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs
Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations

Preferred qualifications, capabilities, and skills

Experience with continuous integration and continuous delivery tooling
Familiarity with container technologies and container orchestration platforms
Experience troubleshooting common networking technologies and issues

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Drive reliability and innovation — configure, monitor, and optimize mission-critical systems with cutting-edge cloud and code solutions.

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