Workforce Management Partner

Samsung Electronics America · Metroffice

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Position Summary

Role and Responsibilities

What is this role about?

As a Workforce Management Partner, you will have the chance to contribute to the Samsung organisation by acting as an HR Systems & Processes partner for the local HR professionals in European subsidiaries. You will be in charge with delivering support on HR tools and processes covering the following areas: workforce administration, learning and development and reporting.

What will you get to do?

• Managing inquiries about HR processes and systems within the agreed time frame and quality (general and specific questions on HR Core System - Workday - functionalities and flows)
• Perform actions related to HR processes like hires, job changes, reorganisations, contract endings, bonus and pay increases, mass uploads etc. in Workday as per the HR local teams’ requests
• Troubleshooting on HR systems’ malfunctioning and blockages by either directly intervening in the systems or escalating to the next technical level
• Support HR professionals with regular or ad-hoc Workday reports and the associated analysis on employee data
• Support the European HR Office on deploying and optimizing HR projects related to talent management, performance evaluation, annual salary increases, Position Evaluation, Workday Security roles audit or other HR campaigns
• Partner with the European HR Community by delivering training on Workday functionalities and sharing best practices on HR processes and systems 

What are we looking for?

Required:

• Previous experience in working with multiple systems and good understanding of systems’ functionalities (eg: CRM, HCM, HRMS)
• Good to excellent Excel skills (eg: ability to create and work with pivot tables, master logical operations - IF, SUM, VLOOKUP, Index, etc.)
• Strong attention to details and analytical spirit
• Excellent level of English

Considered a plus:​

• Previous experience in a Shared Service Center/BPO environment
• Workday knowledge or other HR technology
• Previous experience with managing reports (gathering data and compiling reports from multiple systems)
• Good knowledge and understanding of HR processes

Skills and Qualifications

Why is Samsung SSC Europe the place to be?

Samsung is a global leader in technology, opening new possibilities for people everywhere. In our centre, you will be part of a dynamic team, in an international work environment.

Being one of the best in the industry comes with hard work, but we also make it rewarding through:

Compensation & Benefits

• Attractive salary & annual performance bonuses (on average 2 additional salaries);

• Meal tickets (40 Ron/ ticket), plus Easter & Christmas vouchers;

• Recognition awards for outstanding results and/or long-term employment;

• Employee discount to Samsung products

Health & Well-being

• Gym subscription, private medical care, daily fresh fruits and snacks in the office;

• Cultural card on your birthday for books, theatre, cinema, opera and similar;

• Quarterly team activities (e.g.: team dinners, team buildings, office events such as Halloween celebration, Christmas party etc.);

Learning & Development

• Unlimited access to Samsung’s learning platform

• Access to in-class trainings and various events/ conferences;

• Subscription to Bookster library;

Family & Living

• 25 days of vacation per year;

• Referral bonuses for new hires recommended by you;

• Hybrid work (2 days/ week working from home).

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status

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