SGS Open House | October

SGS · Shared Services Center

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Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Job Description

Positions Open:

Administrative Assistant

Key Responsibilities

• Manage job creation, invoicing, and purchase orders using internal systems.
• Maintain and update databases, pricing information, and digital records.
• Support proposal and tender preparation by coordinating documentation and ensuring timely submissions.
• Monitor invoices and coordinate with internal teams to resolve billing or administrative issues.
• Prepare reports and maintain accurate documentation.
• Provide administrative support to the team and collaborate with internal stakeholders.
• Perform other administrative duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Secretarial Studies, or a related field.
• Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Good command of English (B2+ or equivalent).
• Previous administrative experience is preferred.
• Experience with Salesforce and LinkedIn is an advantage.

Technical Report Editor – E-bike/Bicycle Testing

Key Responsibilities

• Prepare accurate and timely test reports by reviewing laboratory records, test orders, protocols, photographs, and supporting documentation.
• Validate technical information, identify inconsistencies, request missing details, and ensure reports are complete and accurate.
• Draft, edit, and finalize test reports using approved templates, incorporating relevant technical observations and feedback.
• Ensure reports comply with EFBE quality standards, ISO/IEC 17025 requirements, and SGS procedures.
• Maintain confidentiality, impartiality, and compliance with SGS Code of Integrity, QHSE policies, and documentation standards.
• Work closely with engineering and laboratory teams to ensure accurate interpretation and presentation of test results.

Qualifications

• Bachelor’s degree in Engineering or equivalent technical education and experience.
• C1 English proficiency or higher, with strong written and verbal communication skills.
• Strong knowledge of bicycle and e-bike technology, including components, systems, terminology, and test procedures.
• Experience or exposure to bicycle/e-bike testing, quality assurance, or technical documentation is preferred.
• Proficiency in MS Word-based documentation and structured reporting templates.
• Strong attention to detail with the ability to interpret technical protocols, handwritten lab notes, and image-based evidence.
• Excellent documentation, analytical, and organizational skills with the ability to manage reports independently and accurately.

Data Validator

Key Responsibilities

• Process and validate laboratory data, including calculations, quality checks, LIMS entries, and other data management activities.
• Review data accuracy, completeness, and consistency to ensure compliance with laboratory quality standards.
• Perform data verification and identify discrepancies or issues that may impact data quality and turnaround times.
• Ensure assigned tasks are completed within required deadlines and escalate potential delays when necessary.
• Collaborate with laboratory teams to support efficient data processing and continuous improvement.

Qualifications

• Bachelor's degree in Chemistry or a related Science field (Chemistry preferred).
• Background or experience in laboratory testing and data validation, with potential assignment to Shared Inorganics, Sample Analysis – Industrial & Environment (I&E), or Sample Analysis – Health & Nutrition (H&N) teams.
• 1–2 years of hands-on experience using chromatography instruments (LC or GC); experience with mass spectrometry is an advantage.
• Experience in food testing laboratories is preferred; environmental testing experience is a plus.
• Familiarity with laboratory software such as Chromeleon, MassHunter, MultiQuant, or Analyst is an advantage.
• Strong attention to detail with a commitment to data accuracy and quality.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Good written and verbal communication skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and collaboratively in a team environment.

Analyst Programmer

Key Responsibilities

• Work with development team to improve and extend the functionality of existing products and services. 

• Assist in the development of new tools and processes to improve productivity. 

• Maintain high standards of software development, ensuring release call logs maintain a high initial pass rate. 

• Monitor and maintain all software systems and services to ensure our customer SLA’s are maintained. 

• Update software specifications and documentation in accordance with team working practices. 

• Configure and implement customer systems based on requirement specifications. 

• Liaise with Help Desk to assist in investigating customer faults and queries. 

• Maintain and apply updates to hosted and customer systems. 

• Where required, investigate and implement new methods, functionality or systems within the SGS software architecture. 

• Remains familiar with SGS quality assurance procedures. 

Qualifications

• Bachelor’s degree in IT, or related science

• Min. 5 years industry experience with ASP.Net 

• Software development experience 

• Microsoft tools and applications experience 

• Excellent written and verbal communication skills in English (B2+ or C1). 

Mandatory 

• Microsoft development technologies (C#, MVC, .Net Frameworks) 

• Microsoft SQL Server 

• Web development (HTML, .Net, JavaScript, CSS) 

• MS DevOps, Visual Studio & GitHub AI 

Desirable 

• Understanding of global trade requirements and trade documentation  

• Understanding of customs (HMRC) import and export procedures 

• Agile development  

• VUE.js 

GBS Office Procurement Assistant

Key Responsibilities

• Receives and validates purchase requests from internal requesters (e.g. via template or email) for standard materials and services in scope. 

• Creates and submits purchase orders in Oracle I-Procurement (I-Proc) based on approved requests, following defined catalog, supplier and cost-center rules. 

• Monitors open purchase orders, follows up on confirmations and delivery dates with suppliers and/or local contacts, and updates order status in I-Proc. 

• Identifies delays, missing confirmations or other issues in the supply process and initiates corrective actions in alignment with local stakeholders (e.g. alternative article, escalation, cancellation). 

• Provides proactive status updates to the original requester regarding order placement, expected delivery dates, delays and applied countermeasures. 

• Performs goods receipt posting in I-Proc / Oracle based on received and validated delivery notes, ensuring correct quantities, references and dates. 

• Ensures that scanned delivery notes and related supporting documents are correctly stored in the defined SharePoint structure and are easily retrievable. 

• Supports clarification of basic invoice discrepancies related to I-Proc orders in collaboration with local finance / AP and the requester. 

• Adheres to internal standards, policies and procedures and contributes to continuous improvement of the I-Proc purchasing process. 

Qualifications

• Commercial education or equivalent experience in procurement, purchasing administration, supply chain or a related business area. 

• Experience with ERP-based purchasing processes; prior exposure to Oracle 

• iProcurement (I-Proc) or Oracle E-Business Suite is an advantage. 

• Good understanding of basic purchasing terminology (purchase request, purchase order, delivery note, goods receipt, invoice check, etc.). 

• Ability to read and interpret purchase-related documents such as quotations, delivery notes and standard terms in English. 

Qualifications

NR INSPECTIONS BUSINESS SUPPORT OFFICER 

Key Responsibilities

• MS365 Office Apps User: Data entry and clerical support for key shared files and directories using Excel, Word, SharePoint and OneDrive 

• Oracle user: BOSS Order Management (BOSS-OM) processing including frontloading orders, order header attachment management, header and line-item data entry and submissions/ bookings 

• Finance Billing Team – AU (FBT) Support: Ensuring all clerical and supporting actions (including data entry, file management, troubleshooting procedures and communications) required by FBT on the part of OGC-Trade side have been actioned within 48hrs (either by direct task handling or using Teams prompt methods directed to the task owner) 

• OGC-Trade P&L Support: Support monthly profit and loss tracking processes with clerical assistance and collaborative troubleshooting  

• SIR User: Provide data entry and work order updates via SIR to ensure clerical support to AUS NR TIS Managers and Coordinators order tracking is up-to-date daily 

Qualifications

• Minimum four-year university degree from an internationally accredited institution. 

• A minimum of one-year data entry, management and verification experience is a plus. 

• Demonstrated commitment to data quality and operational excellence 

• Foundational level skills as MS365 Office Apps user (including SharePoint and OneDrive). 

• Intermediate level skills as MS Teams and MS Excel user (additional Odyssey Training to be provided) 

• Foundational level skills as BOSS-OM user  

• Familiarity with SGS-Global browser-based platforms (i.e. ServiceNOW, iProc/ iExp, SIR, SAT, SOL) 

Additional Information

Other Positions available:

• H&N Pharma Customer Service Associate
• Technical Advisor Non-Food Products
• GBS Sales Support
• GBS H&N Pharma Technical Writer I
• GBS Customer Services Junior

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