Commercial Excellence Specialist
Coloplast · Seoul
Reports to: Sr. Commercial Excellence Manager
Location: Seoul, Korea
Function: Commercial Excellence / Sales Operations
Date: September 2026
Role Purpose
Support commercial growth and sales force effectiveness by delivering data-driven insights, performance analytics, CRM excellence, customer segmentation, targeting and reporting capabilities. Partner with Sales, Marketing and cross-functional teams to improve commercial execution, business planning and decision-making across Korea.
Key Responsibilities
- Own and maintain commercial performance reporting, dashboards and business analytics to support management decisions.
- Analyze sales, customer and account performance and provide actionable business insights.
- Support sales force effectiveness initiatives including customer segmentation, targeting, territory optimization and coverage analysis.
- Monitor sales activities, productivity metrics and KPI achievement, identifying opportunities for continuous improvement.
- Support target setting, incentive measurement and commercial excellence programs.
- Maintain Salesforce CRM data quality, user adoption and reporting accuracy.
- Develop and automate reports using Excel, Power BI and other business intelligence tools.
- Partner with Sales, Marketing, Finance and regional stakeholders to support business reviews and planning processes.
- Drive data governance, reporting standardization and process improvement initiatives.
- Provide ad hoc analysis and business recommendations to support strategic and operational priorities.
Required Qualifications
- Bachelor's degree required.
- 3+ years of experience in Commercial Excellence, Sales Operations, Sales Analytics, Business Intelligence or related functions.
- Strong analytical capabilities with the ability to translate data into business insights and recommendations.
- Advanced Excel skills and experience with Power BI or similar BI/reporting tools.
- Experience working with CRM systems, preferably Salesforce.
- Strong communication and stakeholder management skills across multiple functions.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Fluent Korean and business-level English communication skills.
Preferred Qualifications
- Experience in Medical Device, Healthcare, MedTech or Life Sciences industries.
- Experience with Sales Force Effectiveness (SFE), segmentation and targeting methodologies.
- Knowledge of sales incentive programs, commercial KPIs and performance management processes.
Core Competencies
- Data-driven decision making
- Commercial acumen
- Customer centricity
- Cross-functional collaboration
- Continuous improvement mindset
- Planning and prioritization
- Accountability and excellence
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
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