Senior Manager - IR & Compliance - Ports & Terminals - Cochin
DP World · Kochi
Key Responsibilities
Industrial Relations & Employee Relations
- Foster a stable and productive industrial relations environment across the terminal.
- Lead employee relations matters including grievance handling, disciplinary actions, domestic enquiries, and dispute resolution.
- Monitor industrial relations risks and implement preventive and corrective measures.
- Support collective bargaining, workforce consultations, and employee communication initiatives.
- Ensure compliance with Standing Orders, Code of Conduct, HR policies, and disciplinary procedures.
- Develop and maintain IR dashboards, analytics, and management reports.
Statutory Compliance & Regulatory Affairs
- Ensure compliance with applicable labour laws, statutory regulations, and port-specific requirements.
- Liaise with labour authorities, regulatory bodies, and government agencies.
- Manage statutory inspections, audits, licenses, registrations, permits, and regulatory filings.
- Coordinate labour litigation and legal matters in consultation with legal counsel.
- Maintain compliance records, registers, returns, and governance MIS.
Stakeholder & Community Relations
- Act as the primary interface with external stakeholders and community representatives.
- Build and maintain effective relationships with trade unions, local communities, fishermen associations, industry bodies, and government agencies.
- Manage stakeholder concerns and facilitate timely resolution of operational and community-related issues.
- Support business continuity during labour unrest, community issues, protests, and operational disruptions.
- Conduct stakeholder mapping, engagement planning, and risk assessments.
Sustainability
- Plan and implement CSR initiatives aligned with business and community priorities.
- Collaborate with NGOs, educational institutions, local bodies, and government agencies on community development programs.
- Drive employee volunteering and stakeholder engagement initiatives.
- Monitor CSR performance and prepare governance and impact reports.
- Support ESG, sustainability, and responsible business initiatives.
Administration & Estate Management
- Oversee administration of terminal facilities, welfare amenities, office infrastructure, and accommodation facilities.
- Manage canteen, housekeeping, transportation, travel, and employee welfare services.
- Ensure effective utilization, maintenance, and security of company assets and facilities.
- Drive workplace excellence, 5S, and facility improvement initiatives.
Vendor & Contract Management
- Manage contracts and performance of service providers across administration and welfare services.
- Monitor vendor compliance, service levels, contractual obligations, and budgets.
- Conduct periodic vendor reviews, audits, and performance evaluations.
- Ensure timely contract administration, renewals, invoicing, and issue resolution.
Safety, Security & Emergency Preparedness
- Coordinate with Security, HSE, Operations, and external agencies on safety, security, and industrial relations matters.
- Support emergency response, crisis management, and business continuity programs.
- Facilitate occupational health initiatives and statutory medical examinations.
- Support compliance with ISO standards, ISPS Code, and HSE management systems.
- Ensure adherence to Company Health, Safety & Environment policies and applicable legislation.
Qualifications & Competencies
- Graduate with a Postgraduate qualification in Human Resources, Industrial Relations, Labour Welfare, Personnel Management, or a related discipline.
- 10-15 years of progressive experience in Industrial Relations, Employee Relations, Statutory Compliance, Administration, and Contract Labour Management.
- Experience in ports, logistics, infrastructure, manufacturing, or other labour-intensive industries preferred.
- Proven experience in stakeholder management, labour negotiations, and regulatory liaison.
- Proficiency in statutory and regulatory portals including EPFO, ESIC, Shram Suvidha, CLRA, Labour Department, and related platforms.
- Experience in compliance monitoring through digital systems, dashboards, analytics, and MIS reporting.
- Proficiency in English and Malayalam is mandatory.
- Knowledge of Tamil and Hindi will be an added advantage.