Operations & Portfolio Finance Lead (Client Site)

Cushman & Wakefield · Seoul

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Job Title

Job Description Summary

Job Description

1.1.Reporting Relationships

The C&F Lead reports to the Regional C&F Lead (GCNA). The role provides leadership and oversight across both the Commercial & Financial functions supporting the Korea client account.

1.2.Scope of Role

The role is responsible for leading the Commercial and Finance functions supporting a globally recognised banking and financial services sector client in Korea and is accountable for the timely delivery of commercial reporting, financial governance and finance operations activities. The role oversees financial stewardship, commercial performance reporting, process standardization, service quality and prioritisation across both client requirements and internal business objectives. This position partners closely with country leadership, facilities, real estate services and project management peers both within Korea and regionally to support effective decision making and business performance.

1.3.Level of Authority

The C&F Lead role is empowered and operates with strong influence-based leadership, though has no delegation of authority per the Account Delegation and Authority register.

1.4.Key Relationships (Internal/External)

• Regional C&F Lead (GCNA), Cushman & Wakefield
• Regional, Cluster and Country Managers, Cushman & Wakefield (all service lines)
• Client-side Senior Leadership & Finance Management
• Lease Managers, Facilities & Minor Works Managers, Procurement and other colleagues throughout the Cushman & Wakefield business.

1.5.Job Purpose

See 1.2 – Scope of Role.  

1.6.Accountabilities

• Support the development, delivery and review of annual bottom‑up budgets in close partnership with operations teams.
• Manage and perform key financial processes including month‑end close, accruals, budgeting, forecasting, billing review, financial reconciliations, and compliance activities within agreed timeline.
• Prepare, review and validate financial information to ensure accuracy, completeness and alignment with external and internal reporting requirements.
• Work directly with financial systems and data sources to analyze variances, support audit needs and respond to ad‑hoc financial queries.
• Coordinate receivables management, vendor invoice compliance, and process efficiency relating to payments and billing cycles.
• Identify issues impacting accuracy or timeliness and take proactive steps to resolve them or escalate appropriately.
• Lead and support the finance team by providing direction, coaching and day‑to‑day guidance to ensure consistent service delivery.
• Coordinate workload planning, prioritization, and resource allocation across the C&F functions to support service delivery requirements.
• Implement and maintain standardized processes, documentation and controls to improve quality and reduce operational risk.
• Partner closely with internal stakeholders and the client’s finance team, providing clear, practical commercial insights and updates.
• Provide leadership and oversight of commercial reporting activities, ensuring contractual and financial performance metrics are accurately tracked, reported and communicated to stakeholders.
• Support account leadership in identifying commercial risks, performance trends, commercial savings and improvement opportunities through data-driven analysis and reporting.
• Strengthen the team’s operating rhythm by balancing cyclical finance tasks with client-driven requests and urgent internal priorities.
• Foster a culture of collaboration, responsiveness and continuous improvement within the team.

1.7.Background and Experience

• Ability to analyse and work hands‑on with large datasets and transaction volumes while maintaining high accuracy.
• Confident engaging with senior stakeholders and partnering closely with operations and client teams to drive decision making.
• Experience delivering detailed financial processes while managing and guiding a finance team in a complex, multi‑stakeholder environment.
• Experience improving processes, driving efficiency and implementing structured ways of working across a finance function.
• Strong technical understanding of budgeting, forecasting, financial reporting, month‑end close and financial controls.
• Power BI or other reporting tools are advantageous; experience with Yardi or real estate systems is beneficial
• Property or corporate real estate finance experience viewed favorably.

1.8.Qualifications & Technical Skills

• Strong English and Korean language capabilities required to interface with local and regional stakeholders.
• Demonstrated experience leading team with high emotional intelligence and clear communication skills.
• Minimum 3-4 years’ experience in a senior finance manager or senior property accounting role.
• Qualified accountant with solid finance knowledge required.
• Strong IT skills including Excel, PowerPoint and BI tools.

1.9.Personal Characteristics

• Comfortable working in the detail while also providing guidance and direction to the team.

• Strong sense of ownership, reliability and follow‑through, especially during peak finance cycles.
• Able to bring clarity and prioritisation to a busy and time‑sensitive environment.
• Effective communicator who provides clear direction and can build trust with stakeholders.
• Practical, solutions‑oriented mindset with a willingness to improve processes and support team development.
• Professional, respectful and collaborative approach with a focus on continual progress.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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