Underwriting Assistant
AXIS Capital · London
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
Our Underwriting Assistants provide support and assistance to the Underwriting teams principally in London but may also include other AXIS locations through some lines of business.
The role involves conducting tasks that ensure AXIS underwriters deliver optimal customer services that meet our clients’ needs and continue to build our growth as a leading specialty insurer and global reinsurer. The UA is responsible for delivering high-quality and efficient service to both internal and external clients, serving as a critical partner to the underwriting teams. Working closely with the Assistant Underwriter (AU) and underwriting teams, the UA focuses on maintaining service excellence in supporting the book of business, and achieving key metrics in retention, profitability, and growth.
This is a varied Operations role that will provide a clear pathway to developing your knowledge and skills as a solid foundation for an insurance career.
What will you do in this role?
Underwriting Services
- Responsible for delivering the operations process by gathering and organising insurance application information, managing documentation and entry of data
- Develop an understanding of the operations process and associated terminology
- Provide support in processing policy endorsements, renewals, cancellations, and other policy related transactions
- Work with relevant teams in maintaining beneficial working relationships with brokers and clients to develop the business in accordance with the business plan
- Develop strong up to date product knowledge affecting the company line of business and insurance industry
- Serve as a point of contact between operations and underwriters providing optimal customer service
- Liaise with other areas of the business to address enquiries, resolve issues, and ensure efficient workflow within the team
- Produce and/or assist in the completion of reports and ensure timely distribution to the relevant parties
- Adhere rigorously to compliance standards while maintaining accurate account files and underwriting documentation
- Have responsibility for pre-bind checks and ensuring compliance with company guidelines and regulatory requirements
- Identify opportunities for process improvement and efficiency enhancement within service delivery and underwriting operations
- Maximise opportunities to develop knowledge and your own professional development using the career pathway provided
- Ensure the client experience always meets the AXIS values
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
- Minimum of A level qualification or equivalent required
- Demonstrable passion or desire to work in the insurance industry
- Ability to follow directions effectively
- Self-motivation and capable of working independently
- Effective time management skills and highly organized
- Demonstrable collaboration skills, working effectively with team members to achieve goals
- Adaptability, maintaining a positive approach in dynamic environments
- Attention to detail and accuracy
- Ability to multitask in a high-volume work environment
- Commitment to ongoing professional growth and development. Commencement of CII qualification highly recommended
What we prefer you to have:
- Proficiency in Microsoft Office Suite or similar software
- Aptitude for learning new computer/software programs
- Good verbal, written and interpersonal skills
- Strong customer service skills and professional demeanour
Role Factors:
In this role, you will typically be required to:
Embrace the hybrid culture offered at AXIS.
Much of the work involves using computers for data entry, analysis, and communication. Comfort with prolonged screen time is necessary.
Ability to work flexibly around normal business hours (9am to 5pm) on occasions with reasonable prior notice.
This posting is for an existing vacancy.