HR Generalist (HR Local Representative) - Taiwan
GoGlobal · Remote
About the Role
We are looking for a hands-on HR Local Representative to support our operations in Taiwan and Hong Kong. Based in Taiwan, this role provides on-the-ground HR support and acts as a key local contact for employees and clients.
You will support employee lifecycle activities, local HR requirements, employee relations, and compliance matters while working closely with regional and global teams to deliver a seamless employee experience.
Key Responsibilities
HR Local Representative Responsibilities
- Act as a key HR point of contact for employees and clients in Taiwan and provide support for Hong Kong-related HR matters.
- Support onboarding and offboarding processes, ensuring a smooth employee experience.
- Provide guidance on HR policies, employment terms, and local HR practices.
- Handle employee queries related to HR matters, payroll, benefits, and employment-related issues.
- Support employee lifecycle processes, including documentation, record-keeping, and employee data management.
- Stay updated on Taiwan labor laws and statutory requirements and support compliance with local requirements.
- Support HR-related matters for Hong Kong in collaboration with the regional Local Representative team.
- Assist with benefits administration, insurance, statutory registrations, and other employee-related matters.
- Support local compliance activities and audits where required.
- Maintain accurate and up-to-date employee records in HR systems.
- Provide practical, on-the-ground employee support, including:
- Bank account setup assistance
- Medical insurance coordination
- Other local administrative support as required
- Act as an escalation point for employee and client concerns and ensure timely follow-up and resolution.
- Work closely with Payroll, HR, Local Representative, and other internal teams to ensure smooth service delivery.
- Support EOR employees and contribute to HR-related projects and Business Corporate Services (BCS) initiatives as the business grows.
- Identify opportunities to improve HR processes, service delivery, and employee experience.
- Collaborate with regional teams to ensure consistent service delivery across Taiwan and Hong Kong.
- Support other HR and business initiatives and ad hoc projects as required.
Requirements
- 1-2 years of experience in an HR generalist, HR operations, or HR specialist role in Taiwan.
- Good knowledge of Taiwan labor laws, employment practices, and statutory requirements.
- Experience in an HR services, consulting, shared services, or multinational company environment is a plus.
- Experience supporting EOR, payroll, HR outsourcing, or similar services is an advantage.
- Experience in payroll processing or working closely with payroll teams is welcomed.
- Strong attention to detail, organization, and problem-solving skills.
- Ability to handle confidential and sensitive employee information with discretion.
- Strong communication and interpersonal skills.
- Fluent in Mandarin and English, both written and spoken.
- Ability to work independently and collaborate effectively with regional and global teams.
- Comfortable working in a fast-paced environment and managing multiple priorities.
- Proactive, hands-on, and customer-focused approach.
- Willingness to support other duties and ad hoc projects as required by management.
About GoGlobal
GoGlobal is the leading professional services company helping businesses expand internationally with compliance and confidence. We simplify global expansion by providing a single point of management across more than 140 countries.
Our integrated solutions help organizations establish, manage, and grow their international operations while reducing complexity and risk.
Our Services
Entity Solutions
- Entity Establishment
- Corporate Secretarial & Directorship Services
- Domicile Services
- Dormancy & Liquidation
HR Solutions
- Global Recruitment
- Employer of Record (EOR)
- Agent of Record (AOR)
- Global Benefits
- Global Payroll
- International HR Consulting
Finance Solutions
- Accounting
- Tax
For more information, visit GoGlobal.com.
Why Join GoGlobal?
A Fast-Paced Company Where People Come First
GoGlobal is a fast-growing global company where talented people have the autonomy to make decisions, create impact, and accelerate their careers.
We believe success is measured by outcomes, not hours. Our people are empowered to take ownership, move quickly, and help shape the future of our business.
What You Can Expect
- Real ownership and the autonomy to make meaningful decisions.
- A diverse, collaborative, and supportive global team.
- Opportunities to work across international markets.
- Fast career progression based on performance and impact.
- Flexible remote and hybrid working arrangements.
- A culture built on transparency, trust, and continuous improvement.
Why We're Different
At GoGlobal, your growth is directly connected to your contribution.
- Merit-based career progression — advancement is earned through performance and impact.
- Fast decision-making — minimal bureaucracy allows ideas to become reality quickly.
- Ownership & autonomy — you'll have the freedom to lead initiatives and create value.
- Global opportunities — collaborate with colleagues, partners, and clients around the world.
- Continuous growth — rapid business expansion creates ongoing career opportunities.
- High-performance culture — we challenge and support one another to achieve excellence.
- Collaborative environment — work seamlessly across borders without organizational silos.
- Transparency & trust — open communication and empowered decision-making.
- Flexible working — remote and hybrid work designed to support productivity, agility, and work-life balance.
Ready to take the next step in your career with us? Apply now!