Satellite Tasking Project Coordinator
Vantor · Japan
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
Please review the job details below.
The Satellite Tasking Project Manager (12-month contract) supports the daily planning, execution, monitoring, and reporting of satellite imagery collection activities. Working under the direction of the Senior Satellite Tasking Project Manager, this role helps ensure that customer collection orders are correctly planned, completed within applicable service level agreements, and delivered in accordance with established product quality standards.
The Satellite Tasking Project Manager reviews customer requirements, optimizes collection plans, monitors collection results, maintains operational metrics, identifies technical and procedural issues, and coordinates with customer and internal stakeholders. The role requires a strong foundation in remote sensing, attention to detail, sound operational judgment, and the ability to manage several time sensitive activities simultaneously.
Key Responsibilities
- Enter, update, monitor, and maintain collection orders within the applicable tasking or mission planning systems when necessary.
- Track collection execution and determine whether customer orders are progressing in accordance with contractual service level agreements.
- Monitor collection results, product availability, and applicable image quality indicators.
- Identify unsuccessful collections, delayed orders, quality concerns, capacity conflicts, and other conditions that may affect customer requirements.
- Triage technical and procedural issues, document their operational impact, and initiate the appropriate resolution or escalation process.
- Coordinate with flight operations regarding satellite status, operational constraints, planned activities, and conditions that may affect scheduled collections.
- Collaborate with the customer to clarify requirements, communicate collection status, manage routine expectations, and address operational questions.
- Prepare daily, weekly, monthly, or contractually required reports on collection success, order status, product quality, service level agreement performance, and collection yield.
- Maintain accurate collection metrics, statistics, logs, decision records, and supporting operational documentation.
- Analyze satellite collection data to identify patterns, correlations, recurring issues, and opportunities to improve collection performance.
- Support the development and testing of automated workflows, reports, dashboards, and other tools that improve recurring operational routines.
- Participate in root cause analysis and corrective action activities for missed collections, quality issues, and service level agreement exceptions.
- Follow approved operating procedures, quality controls, escalation paths, and customer communication protocols.
- Provide recommendations to the Senior Satellite Tasking Project Manager regarding tasking priorities, schedule adjustments, operational risks, and process improvements.
- Coordinate with internal product, engineering, processing, and delivery teams when technical support or cross functional action is required.
- Support operational emergencies, urgent collection requests, and customer requirements outside normal business hours when required.
Requirements and Qualifications
- Project management or operational coordination experience, including task prioritization, schedule tracking, issue management, and status reporting. Project Management Professional certification or equivalent project management credential preferred.
- Ability to interpret customer requirements and translate them into clear operational actions.
- Strong analytical and problem solving skills with a data driven approach to decision making.
- Ability to triage, prioritize, and execute several independent and time sensitive tasks simultaneously.
- High attention to detail and the ability to maintain accurate operational records and metrics.
- Strong teamwork, communication, and collaboration skills.
- Ability to work effectively with customers, flight operations, technical teams, and other internal stakeholders.
- Full professional proficiency in Japanese and English, both written and spoken.
- Ability and willingness to support operational emergencies and priority customer requirements outside normal business hours.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.