Load Planner
DHL · Philippines
Responsibilities
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Order Waving & Task Management
- Plan, prioritize, and execute daily order waving activities based on shipment schedules, customer requirements, and warehouse capacity.
- Release picking, replenishment, and inventory movement tasks through the Warehouse Management System (WMS).
- Monitor order progress and adjust wave releases to optimize resource utilization and service levels.
- Ensure all tasks are released accurately and on time to support operational requirements.
- Coordinate with Operations Supervisors to balance workload across receiving, picking, packing, and dispatch teams.
Load Planning & Dispatch Coordination
- Develop efficient load plans to maximize vehicle utilization while meeting delivery schedules.
- Consolidate orders and allocate shipments based on delivery routes, volume, weight, and vehicle capacity.
- Coordinate with transport providers and dispatch teams to ensure on-time vehicle departures.
- Monitor outbound shipment execution and resolve delivery or dispatch-related issues.
- Ensure compliance with customer-specific loading and transportation requirements.
Inventory & System Control
- Monitor inventory availability and identify stock issues impacting order fulfillment.
- Coordinate with Inventory and Operations teams to resolve allocation discrepancies and inventory exceptions.
- Validate order integrity before release to minimize fulfillment errors.
- Ensure accurate transaction processing within the WMS and related systems.
Performance Monitoring & Reporting
- Track and report key performance indicators (KPIs) such as order cycle time, wave completion, productivity, dispatch accuracy, and on-time shipment performance.
- Analyze operational trends and recommend process improvements to increase efficiency.
- Support continuous improvement initiatives related to warehouse planning and order management.
Stakeholder Management
- Act as the primary coordination point between warehouse operations, transportation, customer service, and inventory teams regarding order fulfillment priorities.
- Communicate operational constraints, shipment priorities, and dispatch updates to stakeholders.
- Support customer requirements and service level agreement (SLA) commitments.
Requirements
Education
- Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
Experience
- At least 2-4 years of experience in warehouse operations, logistics planning, dispatch planning, or supply chain operations.
- Experience in warehouse management systems (WMS), order management, and inventory control.
- Exposure to distribution center or regional warehouse operations is preferred.
Skills & Competencies
- Strong planning, scheduling, and coordination skills.
- Knowledge of warehouse processes, transportation planning, and inventory management.
- Proficiency in Warehouse Management Systems (WMS) and Microsoft Excel.
- Strong analytical and problem-solving capabilities.
- Ability to manage multiple priorities in a fast-paced operational environment.
- Excellent communication and stakeholder management skills.
- Attention to detail and ability to work accurately under time-sensitive conditions.
Other Requirements
- Willing to be assigned and work on-site in Cebu Regional Distribution Center.
- Amenable to shifting schedules, weekends, and holidays as required by operations.
- Capable of supporting critical dispatch and peak-season activities.
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