Senior Platform Engineer

Publicis Groupe · Bengaluru

Overview

About Business Unit:

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member multinational team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and maintains relationships with over 280 million customers. Home to innovation and ground breaking technology, our Auto team leads the game in developing outstanding software and solutions for hyper-personalized digital marketing.

Position Summary:

We are seeking a highly skilled Senior Salesforce Platform Engineer to lead the design, configuration, development, and integration of our Salesforce Sales Cloud platform. This role requires a unique blend of deep Salesforce administration expertise, hands-on software development skills, and enterprise integration experience.

The ideal candidate will serve as the technical owner of the Salesforce platform, partnering with business collaborators and technical teams to deliver scalable solutions, automate business processes, and integrate Salesforce with internal and external systems. This individual must be comfortable working across the full technology stack, including Salesforce configuration, Apex development, APIs, Python-based integrations, data management, and solution architecture.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Salesforce Platform Ownership

Serve as the primary technical lead for Salesforce Sales Cloud.
Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, security settings, permission sets, reports, and dashboards.
Lead platform governance, release management, and standards.
Ensure scalability, reliability, and long-term maintainability of the Salesforce environment.

Application Development

Develop custom Salesforce solutions using:

Apex
Lightning Web Components (LWC)
SOQL/SOSL
Visualforce (as needed)

Design and implement complex business logic and automation.
Optimize Salesforce performance and fix technical issues.

Enterprise Integrations

Design and develop integrations between Salesforce and enterprise platforms.
Develop and maintain REST and SOAP API integrations.
Build and support integrations with platforms such as:

Workfront
AEM
Databricks
ERP systems
Marketing platforms
Data warehouses
Custom applications

Evaluate and implement integration patterns including APIs, middleware, event-driven architecture, and ETL processes.

Python & Automation Development

Develop Python applications and services that interact with Salesforce and external systems.
Build data synchronization, transformation, and automation processes.
Create reusable integration frameworks and utilities.
Support automation initiatives across sales, marketing, and operational systems.

Data Management

Maintain data integrity and governance standards.
Design and support large-scale data migration efforts.
Develop data quality monitoring and remediation processes.
Support master data management initiatives.

Architecture & Solution Design

Translate business requirements into scalable technical solutions.
Recommend platform improvements and modernization opportunities.
Participate in multi-functional architecture discussions.
Develop user documentation and solution designs.

Collaboration & Leadership

Partner with Sales Operations, Marketing, Analytics, Product, and IT teams.
Mentor junior Salesforce administrators and developers.
Establish development standards and guidelines.
Lead technical design and code review sessions.

Qualifications

Required Qualifications:

Salesforce Expertise

7+ years of Salesforce platform experience.
5+ years of Salesforce Sales Cloud experience.
Advanced Salesforce administration experience.
Experience designing complex Salesforce solutions.
Good understanding of:

Security model
Sharing rules
Profiles and Permission Sets
Flows
Data modeling
Reports and dashboards

Development Experience

Strong Apex development experience.
Lightning Web Components (LWC).
Experience with Salesforce APIs.
Strong SQL skills.
Git source control experience.

Integration Experience

Extensive REST API experience.
Experience developing integrations between Salesforce and external applications.
Knowledge of integration patterns and architecture.
Experience working with middleware and cloud platforms.

Programming Skills

Strong Python development experience.
Experience building automated integrations and data workflows.
Familiarity with:

JSON
XML
OAuth
Web Services
Data transformation frameworks

Cloud & Enterprise Technologies

Experience with one or more:

Azure
AWS
Databricks
Workfront
Adobe Experience Manager (AEM)
Marketing Automation Platforms
Enterprise Data Warehouses

Preferred Qualifications:

Certifications

Salesforce Administrator
Salesforce Advanced Administrator
Salesforce Platform Developer I
Salesforce Platform Developer II
Salesforce Sales Cloud Consultant
Salesforce Application Architect
Salesforce System Architect

Additional Skills:

CI/CD pipelines
DevOps practices
Containerization technologies
Event-driven architectures
Data engineering concepts
AI and automation technologies

Success Profile:

The ideal candidate is:

A Salesforce expert who can both administer and develop.
Comfortable writing Apex one day and Python the next.
Experienced integrating Salesforce with enterprise platforms.
Able to communicate effectively with both business and technical partners.
Focused on automation, scalability, governance, and operational excellence.
Capable of leading platform strategy while remaining hands-on with implementation.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration: We work together, support one another, and collectively achieve goals.
Growth: There are endless opportunities for growth through learning, development and career advancement.
Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.