Casino Host
Caesars Entertainment · Chandler
- Identifies premium slot and table players with emphasis on developing relationships with players.
- Assists in the development and implementation of new programs and promotions to ensure a steady flow of high-quality patronage.
- Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system.
- Increase market share and company profitability in accordance with all gaming regulations.
- Develops and promotes special events with target areas as directed.
- Make reservations for high-end guests as appropriate.
- Represents management at special events and promotions.
- Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
- Track guests’ visits, arrange transportation and accommodation and provide complimentaries according to established guidelines.
- Travels to various markets to meet new potential high-end players.
- Keeps informed of competitive promotional methods.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
- Must be able to maintain confidentiality of VIP information
- Must be able to continuously maneuver around office and casino.
- Must be able to move quickly around property.
- Must be able to bend, crouch, kneel, twist and work at a desk.
- Responds to visual and aural cues.
- Must be able to work independently and proven to be self-motivated.
- Must be able to speak, read, write and understand English.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to respond calmly and make rational decisions when handling guests’ needs.
- Must be able to tolerate areas containing secondhand smoke.
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