IT Support Specialist
Legrand · Minnetonka
At a Glance
Legrand has an exciting opportunity for an IT Support Specialist to join Integrated AV division in Minnetonka, Minnesota.
The IT Support Specialist is the first point of contact for routine technology issues affecting office, engineering, manufacturing, warehouse, and shop-floor users. The position resolves common end-user and device issues; documents work accurately, follows established support procedures, and escalates incidents that require specialized access or expertise. The role also provides hands-on assistance with local IT and approved operational technology to help maintain safe, secure, and reliable facility operations.
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.
Legrand’s Integrated AV division delivers integrated and connected technology solutions that simplify how people communicate, collaborate, and engage. By uniting the industry’s most comprehensive portfolio of audiovisual technologies, infrastructure, intelligent management platforms, and professional services, we help organizations create seamless, scalable experiences that meet today’s needs and evolve for the future.
Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.
The IT Support Specialist serves as the first point of contact for routine technology issues across office, engineering, manufacturing, warehouse, and shop-floor environments. This role troubleshoots hardware, software, account, connectivity, printing, Microsoft 365, and peripheral issues; configures and deploys computers and mobile devices; and supports approved production technology. Responsibilities include documenting and escalating incidents, managing IT assets, supporting employee onboarding and offboarding, maintaining knowledge resources, and assisting with technology projects. The specialist follows established safety, cybersecurity, access-control, and support procedures while providing responsive, reliable service to users.More jobs at Legrand · Infrastructure & IT jobs in Minnetonka