Director of Bid Management
Arrive · London
We’ve signed up to an ambitious journey. Join us!
As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
The Role
Arrive is seeking a strategic, high-impact Director of Bid Management to drive the transformation of our bid function and global commercial expansion of our Transport division. Reporting directly to the Chief Revenue Officer, this pivotal leader will orchestrate end-to-end tender capture and proposal execution for high-value public transit automated fare collection (AFC) opportunities. Operating at the intersection of unattended kiosk hardware, cloud back-office software (SaaS), and open payment (cEMV) technologies, you will lead cross-functional proposal teams and navigate complex commercial motions—ranging from direct agency and operator bidding to strategic sub-contracting and co-bidding alongside Tier-1 prime system integrators and pure-play mobile software partners. The ideal candidate brings a proven track record of winning multi-million-dollar public sector or smart infrastructure tenders, possess deep familiarity with multi-party teaming mechanics, and excels at translating complex technical architectures into compelling, winning commercial proposals that accelerate revenue growth.
How to make an impact
Global Bid Strategy & Governance: Define, implement, and enforce a unified global bid governance model ensuring consistent, high-quality standards across all regions (NAM, UK, EMEA, APAC).
Content Repository & Proposal Automation: Establish and update a centralized library of pre-approved technical specifications, win themes, case studies, and compliance answers to accelerate response times and enhance proposal quality.
Process Improvement: Systematically identify repeat patterns across custom bids and partner with Engineering and Product teams to convert these patterns into standard product capabilities or reusable accelerators.
Operational Excellence & Team Leadership: Build, mentor, and lead a high-performing global team of Bid Managers, fostering a culture of accountability, continuous improvement, and cross-functional collaboration.
Financial & Risk Stewardship: Oversee the commercial and financial integrity as well as technical risk assessments for all high-value global bids.
Strategic Partnering & Co-Bidding Mechanics: Lead the drafting and alignment of bid responses when Arrive acts as an OEM sub-contractor or hardware supplier to Tier-1 Prime System Integrators, and oversee the proposal responsibility matrix, technical interface control documents, and joint submission workflows when co-bidding alongside pure-play software partners.
Regulation & Certification Matrix Oversight: Ensure all tender submissions strictly satisfy regional payment acquiring, security, and hardware compliance mandates, including cEMV Level 1/2/3, PCI-DSS, ADA/accessibility guidelines, and local-content/Buy America regulations.
Commercial Competitive Intelligence: Analyze competitor bid behaviors, pricing strategies, and win-loss intelligence across incumbent AFC providers to refine Arrive’s win themes and Value-Based Total Cost of Ownership (TCO) pitch narratives.
Post-Bid Reviews & Debriefs: Conduct formal post-tender debriefs with agency procurement teams and SI prime partners to capture actionable feedback and feed lessons learned back into the GTM and Product organizations.
About you
You are a collaborative, strategically minded leader who thrives under tight deadlines and excels at bringing structure to complex environments. You bring strong empathy and cross-cultural awareness, enabling you to guide diverse, multidisciplinary teams toward a unified commercial strategy. Driven by a passion for smart infrastructure and sustainable urban transport, you possess the technical depth and commercial sharpness to translate intricate payment and software systems into compelling narrative pitches. You excel at building strong relationships with C-level executives, global transit authorities, and strategic partners while maintaining rigorous financial and regulatory oversight.
Your background
15+ years of experience leading complex, high-stakes Bid Management teams in public transit, Intelligent Transportation Systems (ITS), tolling, or payment technology sectors.
Proven track record in strategic and commercial acumen, with demonstrated ability to build and articulate complete commercial models within public sector proposal submissions.
Deep expertise in strategic partnerships and co-bidding mechanics, including structuring complex sub-contracts, consortium agreements, and joint-venture responses.
Extensive experience navigating international public procurement frameworks, regulatory compliance, and regional payment/hardware mandates across diverse geographies.
Exceptional communication and C-level stakeholder management skills in English, with a track record of leading cross-functional teams under tight submission timelines.
This role is based in London.
About Arrive
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.