Customer Service Executive
Calderys · Budapest
Role
We have a great opportunity to join the Customer Services Team in Budapest, Hungary! In this role you will be responsible for various tasks including Customer Service, Purchasing and Admin Support.
Responsibilities
Customer Service
Order management for external customers
Where needed organise transport
Processing merchandise demands for customer orders
looking for data sheets, drawings
Maintain master data
Export permissions and custom clearance. With support of an external company
Supporting other CS Teams if needed, especially Poland
Purchasing
Placing purchase orders
Requesting offers
Supporting Supplier payments and issues
Administration
Office management - order stationary
Consolidation of documents
Post - posting/ receiving correspondence
Guest accommodation - booking flights, hotels, transfers, taking care of catering
Looking for various service and goods providers
back up other customer service team members when needed
Prove read translations and contracts if needed
Support the organisation of events
Requirements
Customer Service experience – min 4 years
Customer focus and service orientation
planning & organizing skills
Self driven, gets things done
Effective interpersonal and communication skills
Candidates must speak Very good in English and Hungarian (Polish is a plus)
Experience using MS Office 365
SAP
As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.
In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.