Intern
Remitly · Manila
Job Description:
As part of Remitly's Emerging Talent Program, you will gain hands-on experience working alongside experienced professionals in the Customer Success team. This internship is designed to provide real-world exposure to data analytics, develop your technical and professional skills, and prepare you for a future career in a fast-paced, mission-driven company.As an Intern, you will:
Day-to-Day Operations
- Support the Customer Success team in daily operational tasks and ongoing projects
- Assist in the preparation of reports, presentations, documentation, and data analysis
- Participate in team meetings, brainstorming sessions, and cross-functional discussions
- Respond to internal and/or external queries as directed by your mentor or supervisor
Project Contribution
- Contribute to department-specific projects aligned with your course of study and learning goals
- Conduct research, gather data, and summarize findings to support business decisions
- Apply academic knowledge to real business scenarios under the guidance of your assigned mentor
Learning & Development
- Complete assigned training modules and participate in orientation activities
- Engage in bi-weekly check-ins and feedback sessions with your mentor
- Attend career development workshops and company-hosted events
- Shadow team members to gain exposure to different functions within the department
Compliance & Conduct
- Adhere to all Remitly policies, code of conduct, and confidentiality requirements
- Maintain the security and integrity of all company information and systems
- Communicate proactively with mentors and the program coordinator on progress and concerns
As an Intern, you have:
Minimum Requirements
- Currently enrolled in a bachelor's degree program
- Must be in the graduating year or currently completing OJT/practicum units as part of the academic curriculum
- Availability to commit to the full duration of the program (200–400 hours) within the agreed schedule
- Able to work on-site at the Remitly Manila office (or hybrid, as applicable)
- Submission of a Medical Certificate from a DOH-accredited clinic confirming good health
Skills & Competencies
- Strong written and verbal communication skills in English
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace
- Analytical mindset with attention to detail and a willingness to learn
- Able to manage time effectively and handle multiple tasks simultaneously
- Team player who can collaborate with diverse individuals across departments
- Proactive, self-driven, and comfortable working in a fast-paced environment
Nice to Have
- Prior internship or volunteer experience in a professional setting
- Familiarity with data tools, project management platforms, or relevant technical software
- Interest in fintech, financial services, or global remittances
- Demonstrated involvement in academic organizations, competitions, or community projects
What You'll Gain
- Hands-on experience in a global fintech company serving millions of customers worldwide
- Structured mentorship and bi-weekly feedback from experienced Remitly professionals
- Exposure to cross-functional teams and real business projects
- Access to career development workshops and internal learning resources
- Certificate of Completion upon successful program conclusion
- Potential consideration for future full-time opportunities based on performance and business need
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.