Technical Care Specialist
Nokia · India
As a Technical Care Specialist, you will support customers across multiple service areas, including technical troubleshooting, account support, operations, maintenance, network design, deployment, integration, transformation, and training. Your role contributes to both revenue generation and customer satisfaction by delivering high-quality expertise throughout every phase of the service lifecycle—planning, designing, deploying, integrating, optimizing, operating, and maintaining network solutions. Through this comprehensive support, you help ensure seamless network performance, strengthen customer relationships, and enable long-term business growth.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.