Country Manager – Mexico
DHL · Mexico City
Job Purpose
Implement country-level business and sales strategy, lead the country’s business operations, and build strong customer relationships to achieve short- and long-term financial, commercial, and operational objectives (profitability, revenue, productivity, customer retention, and market share) in line with overall strategy, standards, and guidelines.
Key Tasks
- Implement country-level business strategy in line with Hillebrand Gori vision and strategy, standards, and guidelines.
- Plan, organize, and ensure country’s business management and operations align with set objectives.
- Lead local sales, marketing, operations, and purchasing ensuring close alignment between commercial priorities and operational delivery.
- Define and execute the country sales strategy, including target segments, growth priorities, customer value propositions, sales targets, and pipeline development.
- Maintain regular, senior-level interaction with strategic customers and prospects to understand their business needs, strengthen relationships, support retention, and unlock sustainable growth opportunities.
- Drive disciplined account planning, opportunity management, pricing, and commercial performance reviews in collaboration with sales and product teams.
- Champion the voice of the customer across the organization, translating customer feedback and market insights into service improvements, innovation, and commercial action.
- Ensure country’s P&L (EBITA etc.), cost, and revenue management, working closely together with Finance.
- Monitor consolidated budget for the country and recommend course corrections for variances to budgets.
- Assess and report country performance and recommend plans for improvement.
- Explore and identify growth opportunities and propose market plans.
- Resolve conflicts/issues and ensure effective execution for critical areas such as matters related to service, market strategy, business development, investments, etc.
- Analyze complex multi-dimensional issues and improve, change, or adapt existing methods, techniques, and/or processes to be more efficient.
Stakeholders
- Influence senior business leaders outside of own job area regarding practices and approaches.
- Develop strong, trusting relationships with senior business leaders across Hillebrand Gori.
- Cooperate with and coordinate 3rd parties, e.g., external service providers.
- Build trusted executive relationships with key customers, prospects, and relevant industry stakeholders, representing Hillebrand Gori in the market.
Management Responsibility
- Manage teams of experienced managers and professionals.
Knowledge and Skills Required
- Fluent in Spanish and English.
- Bachelor or Master’s Degree in Logistics, Management, or equivalent qualification.
- More than 8 years of relevant logistics working experience, and experience leading teams.
- Seasoned people leader who leads by example.
- Strong business acumen, including a high level of expertise in operations.
- Proven commercial leadership with experience developing and executing sales strategies, managing pipelines, and delivering profitable growth.
- Strong customer orientation and credibility in engaging senior customer stakeholders, with the ability to translate customer needs into compelling logistics solutions.
- Ability to effectively balance strategic thinking with a hands-on approach.
- Entrepreneurial mindset, focused on results and problem-solving skills.
- Excellent stakeholder management, communication, and influencing skills.
The right person is attracted by the challenge to grow and develop the business and to be a key person in a successful international company.
Interested in this exciting opportunity? Please apply online.
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