Collections Representative
Quest Diagnostics · Wood Dale · $17.20–$23/hr (stated in the posting)
Collections Representative - Monday to Friday, 7:00AM - 5:00PM Central
This is a Client A/R Collections role supporting the Great Midwest region. This position is responsible to collect approx. 7% of the outstanding revenue, while also being managing over 1+k client accounts. Productivity is a minimum of 25 contacts per day. This function impacts Client Account Receivables aging over 90days. Must maintain collections efforts as well as meet all targeted SLA/CPI metrics, client satisfaction and retention.
Pay range: $17.20 - $23 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!