IT Engineer III
Cardlytics · Taipei
About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!
About the Team
At Cardlytics, our IT team is at the heart of our operational excellence, enabling us to deliver innovative solutions that impact the bottom line. We empower every segment of the business, from sales to engineering, by ensuring seamless technological experiences. Our work directly influences the efficiency and satisfaction of our partners, customers, and employees, making us a crucial pillar in the organization's success.
About the Position
We are excited to announce an opening for an IT Engineer III, who will report directly to the Senior Manager, IT in the United States. In this critical role, you'll be tasked with architecting and managing our IT and SaaS infrastructure and directly contributing to the strategic direction of our IT operations. This position offers the unique opportunity to shape the future of our IT landscape, ensuring scalability, reliability, and security. Ideal candidates will be energized by the prospect of leveraging technology to solve complex problems and drive innovation within a dynamic, fast-paced environment.
Join our team and be part of our mission to revolutionize IT operations at Cardlytics, where your work will have a direct impact on our success and growth.
You will:
- Manage and optimize Okta configurations and integrations for a global organization, including Sandboxes and multiple profile masters.
- Oversee the management of internal productivity and workplace SaaS (e.g., Google Workspace, Atlassian Suite, Slack, GitHub, etc.), to enhance the employee experience.
- Lead endpoint engineering efforts for a mixed macOS and Windows device environment focusing on Iru (f/k/a Kandji) and Intune.
- Serve as an escalation point for end user technology issues.
- Implement automation for IT functions and repetitive tasks using tools like Okta Workflows and Jira automation to enhance and develop the IT environment.
- Quickly evaluate technical requirements and develop long-term, sustainable solutions for the organization.
- Demonstrated success in reducing costs and increasing efficiency across various teams within the organization.
- Revise documentation for all relevant configurations and IT improvements.
You have:
- 5+ years of experience in managing SaaS platforms within midsize enterprises
- Proficient in any major public cloud with a strong understanding of cloud-native technologies.
- Excellent communication and leadership skills, capable of working with distributed teams and working asynchronously.
- Ability to mentor and guide team members, keeping their skills and knowledge up-to-date.
- Demonstrated expertise in automating IT operations with advanced tools and workflows.
- Ability to innovate and deliver on major IT focused initiatives.
Technical Environment
We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.
Core Values
Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:
Customer and partner first
Act with urgency and focus
Integrity with our partners and data
Accountability even when challenged
Empowerment over hierarchy
Growth over comfort
Benefits and Perks
Generous annual leave starting at 15 days, plus comprehensive sick, compassionate, and parental leave options
Rich supplemental health insurance, paid 100% by the company
Robust peer recognition program
Quarterly company-wide achievement celebrations and CEO recognition awards
Free Calm app subscription to support mental wellbeing
Premium in-office amenities, including complimentary lunches and monthly milestone celebrations
As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.
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