Spa Therapist - Maternity Leave Cover

Relais & Châteaux · Windermere · £12.80–£13.80/hr (stated in the posting)

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Company Description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. 

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

Spa Therapist – Maternity Leave Cover

Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team on a fixed‑term Maternity Leave Cover contract for approximately nine months, starting 1 October 2026.

This role offers the opportunity to work in one of the region’s most tranquil and inspiring spa environments, with the possibility of extension or progression to a permanent position depending on operational needs and performance.

You’ll deliver exceptional treatments across our Spa Space, Jetty Spa, and private spa suites, each designed to offer guests a deeply personal, restorative experience. As an ESPA‑trained therapist, you will bring a refined, intuitive approach to wellness, ensuring every treatment reflects the highest standards of luxury and care.

Your Role as Spa Therapist:

• Delivers a range of high-end treatments including ESPA‑inspired massages, facials, and body therapies with precision, care and confidence.
• Provides a warm, personalised experience for every guest.
• Supports the spa team in creating a tranquil, welcoming environment.
• Contributes to the smooth running of the spa and guest experience.
• Maintains immaculate treatment rooms and upholds hygiene standards.
• Recommends products and wellness routines tailored to individual needs.
• Stays informed on the latest wellness techniques and product innovations.

Qualifications

What You Bring:

• Recognised qualifications in beauty therapy and massage (minimum NVQ Level 3 or equivalent).
• ESPA training or experience delivering ESPA protocols, treatments, or product recommendations.
• Experience in luxury hospitality or spa environments.
• A calm, professional demeanour with a genuine passion for guest wellbeing.
• Strong communication, time management, and attention to detail.
• A warm, authentic approach that aligns with Gilpin’s ethos of thoughtful, personalised hospitality.

Additional Information

What We Offer:

• The chance to be part of a team whose ethos is genuine care and treatment excellence.
• A serene, supportive work environment in a five- star hotel.
• Ongoing training and development opportunities.
• Meals on shift, uniform, and generous gratuities.
• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
• The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
• You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.

If you’re ready to bring your expertise to a spa that celebrates craft, connection, and exceptional guest care, we’d love to hear from you.

Position: Part-Time (24 hours per week) | (9 Months from 1 October 2026)

Salary: £12.80 - £13.80 per hour (equating to £26,624 - £28,704 per annum, pro rata to hours worked)

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month (pro rata to hours worked).

Hours: 24 hours per week.

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Gym membership
• On-site parking

Relocation assistance may be available

Staff transport provided free between staff houses and hotel

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